Recenzii despre SkatePro
Cumpărător verificat | |
"Reliable and very fast." | |
Juan Andres Gonzalez (Mississauga) | 26/06/2023 |
Cumpărător verificat | |
"Всё, хорошо, доставка в Ирландию не долгая. Первую посылку доставщик вручил в руки, вторую посылку, закинул в почтовое отверстие, хотя я была дома и ждала. Хорошо, что там были небьющиеся детали. Единственное пожелание, чтобы колеса продавали в паре (набором). Мы не досмотрели, что заказали одно колесо! Очень дорогое колесо. Мы были бы согласны за такую цену взять пару, а оказалось это одно! Пришлось дозаказывать и еще ждать обновления скутера! И не расчитывали на такие траты!" | |
Babenko Liudmyla (Wicklow) | 26/06/2023 |
Cumpărător verificat | |
"Quick and easy" | |
Jordan b. (Clairmont) | 26/06/2023 |
Cumpărător verificat | |
"Very good" | |
Leo lindsay (Ely cambs) | 26/06/2023 |
Cumpărător verificat | |
"I’ve used skatepro for my products before and i’ve never had a problem. For some reason this delivery is taking so long and I never seem to recieve my product after i’ve called in about 5 times and sent around 6 emails back and forth with no real progress. I hope this is a one time thing" | |
Manuel Ruiz (Kettering) | 26/06/2023 |
Răspuns de la SkatePro: Thank you for your review. We're sorry you encountered this type of issue. We can see that some of our colleagues have been in constant touch with you. In certain cases, it can take a few days to solve this issue with the delivery company, that requires to operate by following a specific procedure. In the meantime, we offered you two different solutions and the order has been reshipped. You're always welcome to contact us at email@skatepro.uk for questions. /The SkatePro Team 🏒⛸️🎿🛹 |
Cumpărător verificat | |
"I always get great service from Skatepro, but I’m reluctant to use again because the courier company in Ireland are really bad , last time they said they would deliver and didn’t show until next day. This time they delivered to a completely incorrect address on a completely different road." | |
Karl H. (Balbriggan) | 25/06/2023 |
Răspuns de la SkatePro: Hello Karl, Thank you for taking the time to review us 😊 It helps us to become better and avoid doing the same mistake. We are sorry to hear that you had troubles with the local courier company. We will contact you and offer compensation for this situation. /SkatePro Team |
Cumpărător verificat | |
"Would use again" | |
Andy gardner (Corbridge) | 25/06/2023 |
Cumpărător verificat | |
"Great products, quick shipping. Will use again." | |
Dominika SEIFERT (Kells) | 25/06/2023 |
Cumpărător verificat | |
"Thank you!SkatePro-very good,fast delivery!" | |
Krasova Yuliia (Luxembourg) | 25/06/2023 |
Cumpărător verificat | |
"🔝 Fast delivery, good service" | |
ANTONIJA KOMAR (Split) | 25/06/2023 |
Cumpărător verificat | |
"Easy peasy and quick helpful staff! Awesome helmet fit!" | |
Meredith Grant (Minesing) | 24/06/2023 |
Cumpărător verificat | |
"Great service and delivered to my doorstep at the time they said it would be. 👍👍" | |
Erick Davidson (Comox) | 23/06/2023 |
Cumpărător verificat | |
"[ops, there were many more times I was buying from you :]" | |
Dagmara G. (Carrick On Shannon) | 22/06/2023 |
Cumpărător verificat | |
"I'm very happy with my board and it came in good time - it was great being able to track the order through all the stages of delivery. I fell off it after about 5 seconds of skating, but I don't think SkatePro are to blame for that... So I would use them again. Perhaps for buying elbow pads." | |
Andrew Watson (BANGOR) | 22/06/2023 |
Cumpărător verificat | |
"Good product at a reasonable price! Was surprised to see it come from Europe!" | |
M. Wood (Edmonton) | 22/06/2023 |
Răspuns de la SkatePro: Hi Montgomery, thank you for taking your time to give us feedback. We definitely don't want to surprise you with this fact. 😁 We don't indicate it on the product's page, but it can be found in our Terms & Conditions and also in our Company information that we're a Danish company based in Denmark. We're happy to hear that you like our product. We wish you a nice day! ✌ /Your SkatePro Team |
Cumpărător verificat | |
"Very quick and timely, I accidentally ordered the wrong color scooter for my son so I emailed them and they got back fast and changed it to the correct one right away. The scooter is great. My son takes it to the skate park several times a week and no complaints so far." | |
Carissa Gardner (Fallon) | 21/06/2023 |
Cumpărător verificat | |
"Skates are good but the only issue i have is that i order size 10.5 and received 11 and the brake guard doesn’t fit.Overall i’m satisfied with the product." | |
Stefan Asaftei (Stanford-le-Hope) | 21/06/2023 |
Răspuns de la SkatePro: Thank you for your review. We're sorry to read you received the wrong size of skates. We can see that one of our colleagues has contacted you to verify this mistake and to find a solution. We apologize for this inconvenience. /The SkatePro Team 🏒⛸️🎿🛹 |
Cumpărător verificat | |
"Excellent experience, fast shipping. My son loves his scooter! Thank you from Canada!" | |
Heather C. (London) | 21/06/2023 |
Cumpărător verificat | |
"Very helpful prior to purchase and quick delivery" | |
Neil Spanton (Sunderland) | 21/06/2023 |
Cumpărător verificat | |
"Excellent seller, prompt postage, would use again. A+" | |
Christopher Froom (Bolton) | 21/06/2023 |
Cumpărător verificat | |
"Bike looks great. Brakes are awful. Its been to Halfords twice in the fit week as they dont move freely, bind or stop the bike. Bike is currently unusable." | |
Andrew phillips (Ton pentre) | 21/06/2023 |
Cumpărător verificat | |
"AVOID LIKE THE PLAGUE. Ordered all the parts I needed for my bike to be fixed, delivery took the piss and wasn't collected from customs in the uk for 4 days due to a "bank holiday and weekend" (even though it arrived nowhere near any bank holiday or weekend) what eventually got delivered was missing pieces. I was told that I had to PURCHASE the missing part/s and there was nothing else that could be done. Will not be using this website again" | |
Robert Johnson (Harold Hill) | 21/06/2023 |
Răspuns de la SkatePro: Hi Robert, thank you for taking your time to give us feedback. We apologize for your experience with us. The delivery of your parcel took 1 extra business day due to a Danish bank holiday. This affected your order before it was dispatched. This Danish bank holiday has nothing to do with the parcel going through customs in the UK, which does take a few days and it's calculated into our delivery times. However, even though the delivery took one day longer, since we knew this before we dispatched your order, we adjusted the estimated delivery time accordingly. You received this estimated delivery time via email and your parcel was delivered within this time frame. We didn't deliver you a product with missing parts. The wheel you ordered didn't contain the freewheel and we don't indicate it neither in the product description, nor in the product pictures that it does. We apologize that it wasn't clear enough. We offered you the return of the wheel, which you declined. /Your SkatePro Team |
Cumpărător verificat | |
"Great service" | |
john melrose (Toronto) | 21/06/2023 |
Cumpărător verificat | |
"I did not see any identification on this .ca site that the product was actually shipping from Denmark. That was quite surprising. Beyond that no issues w product and order." | |
Julian Holenstein (Thunder Bay) | 20/06/2023 |
Răspuns de la SkatePro: Hi Julian, thank you for taking your time to give us feedback. We're sorry to hear that you had difficulties with our website. We don't indicate it on the product's page, but it can be found in our Terms & Conditions and also in our Company information that we're a Danish company based in Denmark. We wish you a nice day! 😊 /Your SkatePro Team |
Cumpărător verificat | |
"Good website Great prices Order tracking" | |
Faye w. (Porthleven) | 20/06/2023 |
Cumpărător verificat | |
"Great company to deal with. Supportive customer services and delivered on time in full. Would highly recommend." | |
Decoy BMX Club (Plymouth) | 20/06/2023 |
Cumpărător verificat | |
"Happy with new hat. As expected from the pictures online. Informed of dispatch and delivery. Would buy again from this company." | |
Catherine L. (Stratford upon avon) | 20/06/2023 |
Cumpărător verificat | |
"For ordering from another country (I’m in Canada), shipped awesomely fast! Fantastic. Thank you." | |
Edmond Whiteside (Winnipeg) | 20/06/2023 |
Cumpărător verificat | |
"My son loves his new deck. Very well packed, and fast delivery. Thank you." | |
Dympna Sheridan (Cavan) | 20/06/2023 |
Cumpărător verificat | |
"Order arrived in quick time. The scooter is nice it is the second one that I have ordered from Skatepro. The only problem is with the scooter itself. I noticed that one of the bolts that holds the brake on was stripped, which didn’t really seem to matter as we didn’t need to remove the brake, however, after a few of use the brake itself broke off and now I need to find a replacement." | |
Chris Ward (Cumberland) | 20/06/2023 |
Cumpărător verificat | |
"All perfect, thank you: )" | |
Oleksandr Remniakov (Edmonton) | 20/06/2023 |
Cumpărător verificat | |
"Parts arrived quickly, easy to install and daughter very happy with the 'upgraded' performance." | |
Colin H. (Bicester) | 20/06/2023 |
Cumpărător verificat | |
"Second time I bought from them and after contacting customer services I do not recommend Skatepro anymore. I bought the Doop skates and put them on to adjust them to my size and try them indoors. However because they aren't what I expected I contacted Skatepro to return the skates. They said they would accept the return because I had used them. All I did was fit them to my feet and adjust them to my size and go up and down in my hallway to see if they were ok. This to Skatepro is usage and to me this is not and I should have been allowed to return them. I will not be buying from them again." | |
James Smart (Gosport) | 20/06/2023 |
Răspuns de la SkatePro: Hi James, thank you for taking your time to give us feedback. We're sorry for your experience with us. The one time you contacted us about the return you clearly stated you used the skates twice, and you didn't mention that you tried them on and more importantly, how you tried them on. If the customer mentions 'usage', then yes, we can't accept the return of used products. If you have only tried the skates on and it was indoors, it's likely that we can accept it. We will contact you for more information via email. /Your SkatePro Team |
Cumpărător verificat | |
"Ordered from New Zealand prompt amazing service would recommend" | |
darren bowden (Sandringham) | 20/06/2023 |
Cumpărător verificat | |
"My order was shipped and arrived in pristine condition. Very happy with the order and would not hesitate to order from you guys again!" | |
William L. (Montréal) | 20/06/2023 |
Cumpărător verificat | |
"It’s been great to use the website and great selection. Found deliveries being split up a little annoying." | |
Ben Ludgate (Liverpool) | 19/06/2023 |
Cumpărător verificat | |
"Love my new rb blank SK skates, only took a week to get to the UK. Will definitely buy from here again" | |
Mark H. (Newton Aycliffe) | 19/06/2023 |
Cumpărător verificat | |
"Great store with lots of choice. Packed nice and safe and sent in good time" | |
Glenn Henson (Wisbech) | 19/06/2023 |
Cumpărător verificat | |
"These were the perfect birthday present for my daughters 11th birthday!" | |
Helen McShane (Royston) | 19/06/2023 |
Cumpărător verificat | |
"Scooter was a great price. Good quality and my daughter loves it" | |
Brian Farrell (Swords) | 19/06/2023 |
Cumpărător verificat | |
"Great scooter , this is our second to buy . Love the design and the height is perfect for my son . You don’t see anything like these . There lovely." | |
Amie Walsh (Clonee) | 18/06/2023 |
Cumpărător verificat | |
"everything was amazing and I’m really satisfied but the packaging did came ripped open, like the skateboard could literally fall out any second but otherwise everything was good" | |
leja valinskaite (Bandon) | 18/06/2023 |
Răspuns de la SkatePro: Hi Leja, thank you for taking your time to give us feedback. We apologize for the broken packaging! Unfortunately, it is very likely that the box wasn't handled well and it happened during transit. Although it can happen, luckily this doesn't happen often and we hope it won't happen with your future purchases, either. ✌ We're happy to hear that you're satisfied. 😊 /Your SkatePro Team |
Cumpărător verificat | |
"Great service. No problems at all." | |
Danni Day (Swansea) | 18/06/2023 |
Cumpărător verificat | |
"The delivery had a delay for a few days, but overall good quality skates, recommending!" | |
Dangira Matjosaitiene (Athea) | 18/06/2023 |
Cumpărător verificat | |
"Great peddles and quality service, quick delivery too 👍" | |
Daniel Rutter (Ipswich) | 18/06/2023 |
Cumpărător verificat | |
"Great 😊" | |
Karen Scullion (ALEXANDRIA) | 16/06/2023 |
Cumpărător verificat | |
"The delivery had a delay in Ireland on 1st of June, and i had to stay home for like 4 days but I wasn’t lucky enough, products are fine Delivered trough GLS" | |
vlad andrei roman (longford) | 16/06/2023 |
Cumpărător verificat | |
"The Fischer Speedmax roller skis were arrived quickly. I highly recommend SkatePro." | |
Joseph Kikukawa (Kingsley) | 16/06/2023 |
Cumpărător verificat | |
"Good product, advertise as adult scooter more for kids though." | |
Lubos Pajtl (Arklow) | 15/06/2023 |
Cumpărător verificat | |
"good price n came early" | |
j. glassmyer (York) | 15/06/2023 |
Cumpărător verificat | |
"Very happy easy delivery good quality one very happy son for his birthday" | |
LISA PHILLIPS (Launceston) | 15/06/2023 |
Cumpărător verificat | |
"Good parts happy with the price" | |
Al Sims (Port talbot) | 15/06/2023 |
Cumpărător verificat | |
"Arrived quickly. Great skates for my 6 and 7 year old daughters." | |
joanna williams (West Layton) | 14/06/2023 |
Cumpărător verificat | |
"Arrived on time 👌 slight damage to the box but remade scooter was undamaged. My 10 year old son is happy 😊" | |
Samantha JOHNSON (March) | 14/06/2023 |
Cumpărător verificat | |
"Great produckt" | |
Lukasz Hynek (Ennis) | 14/06/2023 |
Cumpărător verificat | |
"This is the best engineered Rick sack I’ve ever seen, well worth the money. Perfect for action sports where you use a helmet" | |
Ian Stocks (Newcastle upon Tyne) | 13/06/2023 |
Cumpărător verificat | |
"Great products at good prices. Quick & reasonable postage. Highly Recommended. A+++" | |
Leigh H. (March) | 13/06/2023 |
Cumpărător verificat | |
"Brilliant pair! So excited when they arrived. I’ve ordered these after finally getting back into the sport. I always wanted a Roces pair! Exceeded my expectations on every level, so happy! And fast delivery too!" | |
Paul McNeilage (Letchworth Garden City) | 13/06/2023 |
Cumpărător verificat | |
"Excellent service from top to bottom. Really happy with the order and quality of the products. It came up nicely packed and quickly shipped. Heading now on the fresh asphalt :D" | |
Damian Jaskiewicz (Dublin) | 13/06/2023 |
Cumpărător verificat | |
"Great price and received in sensible time. Cheers" | |
Dan Goddard (Cheltenham) | 12/06/2023 |
Cumpărător verificat | |
"Box was pretty beat up but everything made it. Quick shipping. Good pricing. Good communication." | |
Miguel S. (Chestermere) | 12/06/2023 |
Cumpărător verificat | |
"Very happy with the inline skates. Great selection and availability. Shipping was relatively quick considering it was coming from overseas." | |
Rachelle Dillon (Winnipeg) | 11/06/2023 |
Cumpărător verificat | |
"Quick dispatch of my order was greatly appreciated. Loving the handlebars I ordered from you. Ya'll are the only ones I could find that had what I was looking for." | |
Michael Vargas (Plano) | 10/06/2023 |
Cumpărător verificat | |
"Good advice online about product and easy to order. Down 1star due to using parcel force which took a week to deliver despite it taking just over a day to get to their depot, including through customs. It’s hardly the end of the world it took longer but hopefully useful feedback about your choice of courier. I note others haven’t had issues so perhaps I was unlucky." | |
David Birch (Skelton) | 09/06/2023 |
Cumpărător verificat | |
"UPDATE: had some issues, but everything was quickly cleared up with a phone call. OLD: I purchased multiple products and the hardware (screws) were missing from all of them. Support is either not responding or saying that “everything looks fine”" | |
Matthew DeLuna (Truckee) | 09/06/2023 |
Răspuns de la SkatePro: We are sorry that some items were missing. We can see you notified us about that, and we sent you replacements to solve the problem. We hope everything will be fine now, and we will do our best to make situations like that as rare as possible. /SkatePro Team |
Cumpărător verificat | |
"Happy with the skate board and the quality of the T-shirt. Unfortunate your great product is let down by your delivery partner in Ireland. GLS are awful, I should have received my delivery on the 1st June but it was delayed, was promised delivery on the 2nd June but that didn’t happen. Finally got it on the 7th, not great especially as it was a present for my son and we had to postpone our visit to our local skatepark" | |
O. Udoeyop (Blackrock) | 08/06/2023 |
Răspuns de la SkatePro: We are sorry to hear that your delivery got delayed. We will contact you and offer compensation for letting you down. Moreover, we will do our best to improve deliveries 😀 /SkatePro Team |
Cumpărător verificat | |
"Didn't receive product but got a full refund and apology" | |
Nick Harris (Maidstone) | 08/06/2023 |
Cumpărător verificat | |
"Great product, exactly as advertised, the only thing that I would have loved to get in the package is more stickers, maybe next time." | |
Robert Leonte (Londo) | 08/06/2023 |
Cumpărător verificat | |
"Happy with my products. Had to return one item and re-order as I needed a bigger size, but this process was very straight forward and the cost at €4.99 was ok, because shipping was free originally; and refund was prompt. Shipping from Belgium is not the quickest but I was not in that much of a hurry and tracking app was not bad. The only improvement I can suggest is that it would be helpful to get a text from the courier company on the delivery day inidcating a delivery time window." | |
MichaEL dOYLE (Dublin 6) | 08/06/2023 |
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"These blades are awesome! Learning curve c9mpared to inline. But oh so fun! Thanks" | |
Wayne Phillips (Noxon) | 07/06/2023 |
Cumpărător verificat | |
"Fab, quick delivery and fantastic product" | |
MICHELLE WALKER (GLENROTHES) | 07/06/2023 |
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"Amazing customer service and quick responses. Will be ordering again" | |
Nicky Skipsey (Selsey) | 07/06/2023 |
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"Great product" | |
Joanna Szpilka (Dublin) | 07/06/2023 |
Cumpărător verificat | |
"Great! 10 out of 10!" | |
Julie Spollen (Tullamore, Offaly) | 07/06/2023 |
Cumpărător verificat | |
"My longboard arrived within a week, a few days after the estimated delivery date. The package has absolutely no protection for the longboard (basically just a longboard inside a box). Although the product was not damaged, there was a scratch on the grip tape. Nothing major but a bit disappointed with the product packaging." | |
Zack R. (Ooltewah) | 07/06/2023 |
Răspuns de la SkatePro: We apologize for the delay and the scratch. We will do our best to improve our shipping and packing methods to prevent such situations from happening. /SkatePro Team |
Cumpărător verificat | |
"Product was shipped on time and as advertised. The skates are excellent." | |
William Booth (Stuart) | 06/06/2023 |
Cumpărător verificat | |
"Cowabunga amazing" | |
Stephen Carroll (Newcastle) | 06/06/2023 |
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"Love it!" | |
Sintija Fedina (Riga) | 06/06/2023 |
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"awesome all the parts came on time too" | |
Kayode Allen-Taylor (London) | 06/06/2023 |
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"Nice shop !" | |
Evgeni Beliaev (Tallinn) | 06/06/2023 |
"Brutal. Placed an order. The day before the delivery date my order still said processing. I call customer service, they inform me that they don't have all of the items that I have ordered. Been waiting a week for nothing, when I could have ordered from a company who can actually fulfill their orders." | |
Jason D. (Ottawa) | 06/06/2023 |
Răspuns de la SkatePro: An order gets stuck in the system because of the so called "open support", which remains open when the customer contact us through chat/email. The order slows down because the system thinks that some changes have to be made on that order. You contacted us on the 3rd, which is a Saturday, us from customer service do not work that day and can't close the open support. This cause the delay of processing the order. /SkatePro Team |
Cumpărător verificat | |
"All good prety quick delivery" | |
szczepan malczewski (Scarborough) | 06/06/2023 |
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"I ordered a starter kit with a board and the protective equipment. It arrived on time (even with the bank holiday). Everything was great quality!" | |
Jessica M. (Hoddesdon) | 05/06/2023 |
Cumpărător verificat | |
"Excellent Service and fast tracked delivery from Skatepro. The TSG Pass Solid Downhill Helmet is perfect. Took the chance on Size S and I didn't need to size even though a lot of reviews recommended to. Great online experience. Will purchase further products in the future." | |
D. Byrne (Wicklow) | 05/06/2023 |
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"Good quality and good delivery service definitely recommend" | |
Dawid C. (Dungarvan) | 05/06/2023 |
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"Bought a retrospect paddle board for my husband. Really happy with service and product!!" | |
Pamela Hughes (Co. Mayo) | 05/06/2023 |
Cumpărător verificat | |
"Good quality item very pleased delivery was a little slow" | |
Christopher Fletcher (Bacup) | 05/06/2023 |
Răspuns de la SkatePro: Thank you very much for taking the time to leave us a comment. At the time of placing your order you received a message confirming the delivery date and I can see that both orders placed have met the delivery date. In your case, one of the orders was placed during Easter week, in Denmark, where we are located, we are closed for 4 days as it is a bank holiday and this extended the expected delivery date, however this was calculated in the information that was sent in your confirmation email. We look forward to hearing from you if you need anything else and hope you enjoy your products. /Skatepro team |
Cumpărător verificat | |
"Really pleased with inliners ! Will use SkatePro again for sure My son loves it!!" | |
Wojciech Majewski (Peterborough) | 05/06/2023 |
Cumpărător verificat | |
"The products are great and the people working there are amazing all ways ready to help.. highly recommend" | |
Rogério Da Costa Lopes (Lellig) | 05/06/2023 |
Cumpărător verificat | |
"As described and good delivery time" | |
Keri Murray Sotropa (Kimberley) | 04/06/2023 |
Cumpărător verificat | |
"Really pleased with service and product, my son is really happy with his scooter!!" | |
Gillian Johnston (Lhanbryde) | 04/06/2023 |
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"Really pleased with the bars and grips! Will use SkatePro again for sure!" | |
Phill Brown (Hampton) | 04/06/2023 |
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"Good prices, good products and fast delivery." | |
David Scotchbrook (Leicester) | 04/06/2023 |
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"Fast delivery" | |
Jose L. G. (LaSalle) | 04/06/2023 |
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"Brilliant service" | |
Mr Gareth Alcock (Eagle, Swinderby and Witham St. ) | 04/06/2023 |
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"Always happy with the scooter products" | |
Yolandy Meintjies (youghal) | 04/06/2023 |
"tuyệt không zời" | |
phng nguyễn | 04/06/2023 |
Cumpărător verificat | |
"Great service and great product!" | |
Emilian Bartkowicz (Didcot) | 04/06/2023 |
Cumpărător verificat | |
"My order was shipped and arrived in pristine condition. Very happy with the order and would not hesitate to order from you guys again!" | |
Neil Robinson (Hamilton) | 02/06/2023 |
Cumpărător verificat | |
"good, long time to wait for shipping. But product came from Belgium so I’ll let them off 😊" | |
zoe glendinning (faugheen) | 01/06/2023 |
Răspuns de la SkatePro: Thank you for understanding 😊 We are glad you are happy with the order. We will do our best to improve shipping times! /SkatePro Team |