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Recenzii despre SkatePro
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| "Told estimated delivery was 22 23 of December, to find out Christmas Eve wasn’t going to be here stuck in France, had to travel and -680 euro later had child sorted, told them this received 5.95 credit for the shop then proceed to blame shipping company that they were the hold up not the case. Anyway went to build the bike myself instructions where not even for the bike it comes with after good few YouTube videos got it sorted, I took the bike out once didn’t do anything mad with it, chain came off and back break came off too and had it checked over. To be honest I’m not one to leave bad reviews I would hate to see someone deal with what I had to deal with, your store credit is no good to me as I wont be back and I do not have nice experience with skate pro at all." | |
| Mary-Anne E. (clane) | 05/01/2023 |
Răspuns de la SkatePro: Hi Mary-Anne, thank you for taking your time to give us feedback. We're sorry that your parcel was delayed! Although most of the times we can keep our promised delivery time, there are factors that can delay an order, such as weather conditions or high amount of orders due to the Christmas period. We apologize for this on behalf of the delivery company as well. We have tried to give you compensation for this. We're sorry to see that the bike seems to faulty! We have already contacted you regarding this and we are waiting for your reply, so we can sort this out for you. /SkatePro Customer Connection Team |
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| "Great selection of products, with reasonable delivery time to Canada" | |
| Albert Wong (Toronto) | 05/01/2023 |
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| "I have still yet to receive the product despite the tracking number information saying it has been delivered. Very disappointed with this service." | |
| Jillian Murphy (Dublin) | 05/01/2023 |
Răspuns de la SkatePro: Hi Jillian, thank you for taking your time to give us feedback. We're very sorry about this. Unfortunately, mistakes can happen during delivery. I can see that you reached out to us regarding this. We're happy to send you a replacement or refund you in this case, however, we're waiting for a reply from you. Please, get back to us, so we can help you out. :) /SkatePro Customer Connection Team |
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| "Amazing turnaround on our order one week before Christmas, all the way from Denmark to Halifax, NS ! Pro's in every sense. Thanks!" | |
| James S. (Middle Sackville) | 05/01/2023 |
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| "Purchased a great pair of retrol skates for my daughter. She loves them and they fit perfectly. Just a tad bit late on delivery. Have bought from Skatepro before and would definitely recommend them 👍" | |
| Carol S. (Clondalkin) | 04/01/2023 |
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| "I ordered s skim board for my daughter, there was lots of options and great information on the website regarding what product would be best for a beginner. The board arrived well packaged and on time. The board is fabulous and she has mastered it. We will be back to your website again" | |
| Rosie Friel (Ballisodare) | 04/01/2023 |
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| "Amazing company to deal with, firstly the skates were great, my daughters name is Rio so having her name on the skates was brilliant in itself, the quality & colour were a lovely combo, easy to use, comfortable. The best thing about this is that this is the first time I have used Skatepro and I can say their customer service is excellent. Ordered these skates 5 days before Christmas. I spoke to one of their agents asking if these would arrive before Christmas (as cut off was 14/12) he said likely not but he would see what he could do - but on Christmas Eve am, they arrived. I was so happy :) thank you, will definitely use you again & I can’t recommend you enough!!!" | |
| Sandy Pass (Iver Heath) | 04/01/2023 |
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| "Great product and super quick delivery" | |
| David Graves (Ilkley) | 04/01/2023 |
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| "Everything was as expected. Missing bindings were shipped and arrived late due to holiday volume." | |
| Jim Curley (Calgary) | 04/01/2023 |
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| "Pleased with ski socks which were much cheaper than those in local outdoor shop. Arrived promptly." | |
| M. Dewar (Dunfermline) | 04/01/2023 |
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| "Great products and quick delivery" | |
| tracey jenkins (Pontyclun) | 04/01/2023 |
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| "Very good service . Products are spot on !" | |
| Paul L. (Portlaoise) | 04/01/2023 |
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| "Appreciate you building it all up." | |
| Matthew Kerr (Wallington) | 04/01/2023 |
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| "Quick trouble free" | |
| julie winter (Bideford) | 04/01/2023 |
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| "Exceptional product for the price, enjoying using the stick. As a tall guy it was the perfect length." | |
| Grant Smith (Edinburgh) | 04/01/2023 |
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| "Great socks. Quick delivery. Good communication" | |
| Lesley Steudel (Mansfield Woodhouse) | 04/01/2023 |
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| "So pleased the ice skates came in time for Christmas, my granddaughters face when she opened them was my best Christmas present... Lovely looking skates. Good customer service too." | |
| Lyn Jeakins (Bracknell) | 04/01/2023 |
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| "Thank you sending just in time for Xmas my is enjoying it very much great service great product" | |
| Dennis Fazaldin (London) | 04/01/2023 |
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| "My daughter loves her skate’s, only disappointed at the late delivery" | |
| Geraldine coady (Claregalway) | 04/01/2023 |
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| "My son loves the skates, he was only disappointed when Santa didn't deliver them in time for Christmas." | |
| Hilda Mulrennan (Leixlip) | 04/01/2023 |
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| "Terrible experience due to delayed shipment which I had to do all the chasing for. Transpires the item was heading back to skatepro without reason and replacement only sent when I questioned how long everything was taking" | |
| Katie Allan (Helperby) | 04/01/2023 |
Răspuns de la SkatePro: Hi Katie, thank you for taking your time to give us feedback. We're sorry about your experience! Although most of the times we can keep our promised delivery time, there are factors that can delay an order, such as weather conditions or strikes in the delivery company. We apologize for this on behalf of the delivery company as well. We expect our customers to reach out to us if they have issues with their delivery. As soon as we get contacted, we try to do our best to get the problem solved. As at the time of our messaging there were still strikes going on in our delivery company, we didn't find the replacement order a good solution. However, we could have handled the situation better. Please accept our apologies. /SkatePro Customer Connection Team |
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| "Great" | |
| TAMARA SKOPAC (Viskovo) | 04/01/2023 |
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| "Bought my son a frenzy scooter and he loves it the quality is a lot better than his last one. Skatepro even managed to get it delivered before Xmas" | |
| Christopher smith (London) | 04/01/2023 |
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| "Hubby was very please with his boots and has enjoyed using them at the dry slope. He's a beginner snowboarder and said they are super comfy." | |
| Susan Rayner (Gillingham) | 04/01/2023 |
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| "Ordered Hockey gloves for my son. Arrived quickly, fit my son great. Happy Days" | |
| Mrs E. P. (Perth) | 04/01/2023 |
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| "Great inline skates! They are really smooth and perfect for a beginner skater. The shipping was super fast so it arrived well on time for Christmas. 😊" | |
| D. Johnston (Eastbourne) | 04/01/2023 |
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| "The products were delivered in a timely fashion just as promised and they were well protected thus they arrived in excellent condition." | |
| Ginette Bertrand (Gatineau) | 04/01/2023 |
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| "Great service" | |
| Andrea Shepherd (Wincanton) | 04/01/2023 |
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| "Great service all came on time and great products." | |
| Tony Balarsky (Glasgow) | 04/01/2023 |
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| "As advertised. Quick delivery Everything in great shape." | |
| Kurt J. (Whitby) | 04/01/2023 |
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| "Great customer service! The first pair of roller-skates I ordered were too big, as I hadn't realized that the sizes were in US Mens only, but their return system was easy, the refund speedy, and the new pair in the proper size arrived quickly!" | |
| Iris McWhinnie (Halifax) | 04/01/2023 |
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| "Ordered 5 ski goggle covers as Christmas stocking fillers - all delighted with them and so practical too!" | |
| Matthew Potts (Leicester) | 04/01/2023 |
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| "Quick service, great communication and fantastic product! Would highly recommend." | |
| Greg Hunt (Winscombe) | 04/01/2023 |
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| "Brilliant products, fast delivery, my daughter was over the moon happy and excited about her skates . Recommended" | |
| Dumitru Postovan (Limerick) | 04/01/2023 |
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| "Quick service, great communication. Decent quality, fit and price on the wetsuit." | |
| Iain M. (Banff and District Ward) | 04/01/2023 |
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| "Great" | |
| Andis A. (Riga) | 04/01/2023 |
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| "Great service it came in afew days perfect gift and my daughter loves them." | |
| lorna doran (Naas) | 04/01/2023 |
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| "Website easy to use and good delivery with items packaged well." | |
| Daniel Dullaway (Eastbourne) | 04/01/2023 |
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| "The board is awesome, very happy girl on Christmas Day! Thank you guys." | |
| Chris Kennedy (Dundee) | 04/01/2023 |
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| "Great product and service." | |
| Nick Robins (Southend-on-Sea) | 04/01/2023 |
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| "Great item and was quick delivery considering it was over Christmas period !" | |
| Darren fuller (Rayleigh) | 04/01/2023 |
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| "All good, great service" | |
| Colin Hedley (Tyneside) | 04/01/2023 |
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| "It’s not rocket science, but it’s still refreshing to find how well you do your thing…. It was for Christmas, (a very cool deck) so ordering on December 16th I was probably pushing my luck. But it arrived in time, well packaged, and he was delighted with it. I had the opportunity to be curmudgeonly « we used to make our own decks in the olden times », so a full set of success all ‘round. As I said it’s not rocket science, but you do your thing right with minimal hassle. That’s all I really wanted, so five stars." | |
| Ethan M. (Sallins) | 04/01/2023 |
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| "Granddaughter and Grandson absolutely delighted with their new skates loved the colours. Excellent products and service." | |
| Linda kidd (Dundee) | 04/01/2023 |
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| "Great quality hoodie." | |
| Lesley mckay (Lockerbie) | 04/01/2023 |
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| "Grandson was delighted with your products which helped make his Christmas enjoyable" | |
| Gael Ward (Bognor Regis) | 04/01/2023 |
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| "Very happy with the product! The delivery was quick as well." | |
| Elena P. (London) | 04/01/2023 |
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| "Proper delivered and great product 👍👍" | |
| Tomasz Hirsz (Corsham) | 04/01/2023 |
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| "Great product safely delivered" | |
| Ben W. (Winchester) | 04/01/2023 |
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| "Excellent service & products" | |
| Maxing Freegard (Basildon) | 04/01/2023 |
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| "Helpful advice and good service, thanks" | |
| Jules M. (Cowes) | 04/01/2023 |
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| "great service and helpful when i made a mistake on my order" | |
| robert chilton (Bradford) | 04/01/2023 |
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| "Great price for the product and was delivered quickly" | |
| S. Moore (Edinburgh) | 04/01/2023 |
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| "Such a cool scooter, delighted we bought it. Easy enough to assemble too! Staff were super helpful with advice :)" | |
| Ann C. (Sallynoggin) | 04/01/2023 |
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| "Product seems very good and quick delivery however we had ordered the wrong size and returning it was a long winded job. Obtaining customs declarations when I have received any and correct packaging to a while. Looking forward to the replacement gloves hoping they also arrive quickly. Thank you." | |
| Carol vodden (Kingfield and Westfield Ward) | 04/01/2023 |
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| "Good price, well packed and delivered in good time. I'll be in touch next time I need any more skating equipment." | |
| Lloyd Langley (Edinburgh) | 04/01/2023 |
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| "Love it" | |
| Sheyla Andrade (Balbriggan) | 04/01/2023 |
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| "Very impressed with the service. Prompt & efficient. Our Grandson loves it." | |
| Gary Fisher (Worthing) | 04/01/2023 |
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| "Never turned up" | |
| Joshua Williams (Westgate-On-Sea) | 04/01/2023 |
Răspuns de la SkatePro: Hi Joshua, thank you for taking your time to give us feedback. We're sorry that your parcel hasn't arrived! We're already in contact with you and trying to solve the situation for you. We haven't heard from you for a while. Please get back to us, so we can sort it out for you. :) /SkatePro Customer Connection Team |
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| "Super quick delivery" | |
| Brian Lamb (Hardwick) | 04/01/2023 |
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| "Great quality with super cool art - bought for a gift and he loved it! The skateboard was packed well and the delivery was fast too." | |
| Mia F. (Leeds) | 04/01/2023 |
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| "Well packaged, quick delivery before Christmas. Nephew very happy with quality of hockey stick" | |
| Philip Distin (Swindon) | 04/01/2023 |
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| "Excellent Santa Cruz ‘Dot’ mini deck for my daughter. Best price and delivered on time we’ll packaged. Very happy." | |
| Neil Baron (London) | 04/01/2023 |
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| "Excellent service" | |
| Darren Knape (Swindon) | 04/01/2023 |
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| "Great hockey stick, really good quality, my grandson is so pleased with it." | |
| Joan Brookes (Liverpool) | 04/01/2023 |
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| "great" | |
| Kristjan Kuntu (Luige) | 04/01/2023 |
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| "My order is prompty delivered to the United States." | |
| Fred k. (Seattle) | 04/01/2023 |
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| "The return policy is vague and I didn’t know that my purchase was final. I never consented to a final purchase. When I called customer service, they were very unhelpful. Wouldn’t choose skate pro again." | |
| N. Gill (Abbotsford) | 04/01/2023 |
Răspuns de la SkatePro: Hi Navi, thank you for taking your time to give us feedback. We're sorry that you're not satisfied with our policy and service. We state in our Terms and Conditions that we can't accept the return of goods on which we have carried out a service to make the goods adapted to the customer's individual needs. When a customer places an order with us, they can choose to accept this before proceeding further. Moreover, a message is shown saying "Your right of withdrawal will no longer apply when assembly of products begins" before proceeding to the checkout. /SkatePro Customer Connection Team |
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| "Skis are exactly as described .I am very satisfied with the service." | |
| Ivo Bensch (Redstone) | 04/01/2023 |
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| "Great goods fast shipping" | |
| Jason Bittay (Califon) | 04/01/2023 |
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| "Fast and great price. Skis are great." | |
| Jonathan Buckley (Northville) | 04/01/2023 |
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| "Great service!! Love the selection and customer service A++++" | |
| Jeff Dupley (Toronto) | 04/01/2023 |
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| "All Good" | |
| David Jackson (Tsawwassen) | 04/01/2023 |
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| "Cracking service - order delivered quickly with no fuss" | |
| Gill Nash (Billingham) | 04/01/2023 |
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| "Excellent service. Great selection." | |
| Mark Buckaway (Waterloo) | 04/01/2023 |
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| "Item dispatched promptly. Purchased as a Christmas present and recipient delighted. Thanks" | |
| callum hill (Carrickfergus) | 04/01/2023 |
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| "Professional advice, I recommend" | |
| Louis-Marc Simard (Salmon Arm) | 04/01/2023 |
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| "Excellent service and product" | |
| Aideen Walsh (Dublin 11) | 04/01/2023 |
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| "I was very pleased with thé customer service." | |
| Diane Nadon (Bromont) | 04/01/2023 |
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| "Skates arrived very promptly after ordering online. They were exactly as advertised. Great quality and super design. I would shop with this company again." | |
| Willie W. (Tralee) | 04/01/2023 |
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| "Very efficient service. Product as expected." | |
| Joerg Niehoegen (Telford) | 04/01/2023 |
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| "grandson was well impressed" | |
| Adrian Egglestone (Newton Mearns) | 04/01/2023 |
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| "All received as sold" | |
| Dean Jelfs (Harpenden) | 04/01/2023 |
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| "I love my Hestra gloves. Delivery was prompt and price was competitive for a quality product. Well done skatePro, I’ll be back." | |
| Nick Crosby (Winchester) | 04/01/2023 |
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| "Website was easy to use, shipping was fast and easy. All around great experience!" | |
| Will L. (Ottawa) | 04/01/2023 |
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| "Very good quality scooters. Speedy delivery." | |
| Jemma Law (Birchington) | 03/01/2023 |
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| "Bought as a gift for my son for protection whilst roller blading. They arrived promptly and packaged well. He is happy with the quality of the products, but hasn't tried them out yet." | |
| Mrs Tracy Dennis (London) | 03/01/2023 |
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| "Delighted with hockey skates and sharpened great" | |
| Adrienne Anderson (Tyrrelstown) | 03/01/2023 |
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| "Love my new skates, I’m like a kid at Christmas! Thanks so much Teresa aged 46 & 2 months 😂🤣😂" | |
| Teresa G. (Weymouth, Dorset) | 03/01/2023 |
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| "Great Service" | |
| noah m. (penzance) | 03/01/2023 |
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| "Exactly as described, competitive price." | |
| Brian Hart (Saltash) | 03/01/2023 |
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| "Fast delivery. All items were great." | |
| James Layton (Woodbridge) | 03/01/2023 |
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| "Extremely happy and delighted with my purchase" | |
| Jay Mitchell (Limerick) | 03/01/2023 |
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| "It was of good quality and design but was very small and doesn’t fit my son’s head well a shame because he really loves it." | |
| Kevin sprudd (Cardiff) | 03/01/2023 |
Răspuns de la SkatePro: Thank you very much for your review. We are glad you are happy with the service. You are entitled to exchanges or returns during the first 365 days after purchase, So you are welcome to exchange it if needed. In case you need advice on sizing in the future please do not hesitate to contact us. /Skatepro Team |
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| "Youth scooter was a Perfect fit for my son, great shipping, excellent prices and great components. Thanks!" | |
| Dale M. (Currys Corner) | 03/01/2023 |
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| "Perfect thank you 😊" | |
| Laura Sharpe (Swanmore) | 03/01/2023 |
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| "I got some 9.5 inch rise kink eagle bars and they are even more then I expected you can really feel their durability The packaging was excellent. thank you for the great experience." | |
| Daryl O Reilly (Ballinamore) | 03/01/2023 |
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| "Great service. Delivery was fantastic." | |
| Stacey Pason (Armadale) | 03/01/2023 |
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| "Excellent service and delivery despite strikes. The product looked good and well packed. 13 year old grandson was delighted with the knee pads for using at the skate park and with his BMX we hope they last the hard life they will have." | |
| Mrs C. (Dibden Purlieu Southampton) | 03/01/2023 |
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| "Beautiful skates. My daughter loves them" | |
| C. O'Neill (Swords) | 03/01/2023 |
