Recenzii despre SkatePro
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"perfect, thank you" | |
Anna Petryayeva (Cheshunt, Waltham cross) | 21/02/2022 |
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"Delighted with my skates and the very fast efficient service" | |
Maire Begley Merz (Glanmire) | 21/02/2022 |
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"Very helpful and fast delivery will use skatepro again no problem" | |
Shaun Kingston (East Cowes) | 21/02/2022 |
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"Superb!" | |
Claire Herron Williamson (Nottingham) | 21/02/2022 |
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"Excellent products, fantastic prices but slow deliveries. and had to collect myself as the courier they use is foreign so nothing in English for track and trace and hard communication not an easy process" | |
MARK JELF (CHELTENHAM) | 21/02/2022 |
Răspuns de la SkatePro: Thank you so much for your effort in writing this review. We adjust our expected delivery time to the warehouse we ship from. This expected delivery window is already visible when you add the products to your basket. I can see that you collected your parcel within the expected delivery time. As our warehouses are located in Belgium and Denmark we ship with GLS, but your parcel will be delivered with ParcelForce. Our apologies for the inconvenience. /Doreen |
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"Excellent company to deal with throughout." | |
David Stuart (Evesham) | 21/02/2022 |
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"Freel great prefect fit and great fun" | |
Denise Pimley (Mulhuddart) | 21/02/2022 |
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"Excellent service as always" | |
Riley Barry (Waterford) | 21/02/2022 |
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"Great thank you. Fast delivery. Size is perfect" | |
Adam davies (Wirral) | 21/02/2022 |
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"Excellent quality skates" | |
A. Nowak (Kidderminster) | 21/02/2022 |
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"Great quality skate. Would recommend" | |
Kate Merriman (Stourport on Severn) | 21/02/2022 |
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"Good quality products, really happy with the purchase. Delivery was quicker than we thought it would be, and kept up to date with items movements." | |
Theresa Burdekin (Plymouth) | 21/02/2022 |
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"Nothing further to add" | |
Tony Bardon (Dublin 16) | 21/02/2022 |
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"Good product. Using for volleyball and been better then older ones" | |
Timothy H. (London) | 21/02/2022 |
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"Awesome price and fast delivery." | |
Julian McDonald (Chesterton) | 21/02/2022 |
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"First aggressive inline skates and I love them. Arrived in less than a week and I’ve been using them for about a month now. Obsessed and already wanting another pair" | |
Blair Isaac Brown (Fishkill) | 20/02/2022 |
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"I placed an order for cross country skis and all the bells and whistles, so I was to get my bindings installed for free. My ski's and poles arrived first but the bindings were not mounted. Still waiting for a response from SkatePro 3 days later. The rest of the items are still en route. Where? I have no idea. How they are going to mount my bindings now, I haven't got a clue. Extremely disappointed." | |
Charles Stage (Clayton) | 20/02/2022 |
Răspuns de la SkatePro: Thank you for your review! I'm so sorry to hear about your experience. From your order and invoice, I can see you didn't choose to have your bindings installed, just shipped as is. Hoping you have found a local store that can mount your bindings now you have received both parcels containing your full order - as we offered you an amount for the costs, as a service from SkatePro.👍👍 /Doreen |
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"great service great prices" | |
Emma Parker (Daventry) | 19/02/2022 |
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"Really bad experience through the ordering process. I placed my order February 1st and my card was charged on February 2nd. After the card was charged, I was informed that the item was actually out of stock and offered replacement options that were worse than what I originally ordered or not comparable. I asked for a third alternative that was also worse than the one ordered but at least close to the original. I was told item would be shipped right away. close to 20 days later the item remains in transit, and while I understand global logistic challenges due to Covid, it is unacceptable that SkatePro never provided updates on the order and I had to keep reaching out for news." | |
Jose Correa (Cedar Park) | 19/02/2022 |
Răspuns de la SkatePro: Thank you so much for your effort in writing this review. I understand your disappointment with the parcel not arriving during the estimated window, but unfortunately we can only estimate these times for you and in some cases the courier experiences delays that are out of our control. Your parcel was stuck due to delays at UPS' German depot due to Covid outbreaks and the weather. We have tried to update you on the contact we had with UPS regarding the delayed parcel, but I'm sorry to hear that this was not sufficient. We are hoping you are happy with the compensation we offered and with the skates of course. If you wish to return those, do let us know, so we can help you with the return process. // Doreen |
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"They doing top quality work at skatepro" | |
Matthew R. (Oakley) | 19/02/2022 |
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"Not only a great price but also great customer service. I have been pleased with my recent purchase of skis. It arrived on time and was packaged with care. I plan to buy more from skatepro soon." | |
Khurram Haroon (North Andover) | 19/02/2022 |
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"Grand daughter loved the product great service" | |
Sue Evans (Belbroughton) | 19/02/2022 |
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"Skatepro are crooks. Bought the Anon M4 Toric ski goggles that clearly stated it came with a 2nd spare lens (written on the order confirmation) and a MFI neck warmer. First, they shipped the goggles loose in a brown padded envelope. No box or any protection whatsoever. Not damaged but clearly poor service. Secondly the spare lens was not included and neither was the neck warmer. I called and email and the response was negative. The 2 items were not included even when it says it on the confirmation and on the goggle strap (comes with spare lens). Now when I try and return they want to charge me for shipping cost. Will be elevating this to their management." | |
Eric Laprise (Saint Sauveur) | 18/02/2022 |
Răspuns de la SkatePro: Thank you so much for your effort in writing this review. I can see that we have been in contact with you for a while, as we needed to investigate this for you. Our apologies that it took a bit longer before we were able to give you a final answer. As my colleague already shared with you, our purchasing department says that you are 100% correct that these should have come with a neck warmer and extra lens. Unfortunately, these got lost, and we do not have any more spare. We therefore encourage you to use the return label we offered you for free, so you will get a full refund for the returned product. You are also still welcome to make use of the discount we offered you, if you decide to keep the product. Once again, our apologies for the inconvenience. /Doreen |
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"Excellent products, fantastic prices and quick deliveries." | |
Karl Edwards (Manchester) | 18/02/2022 |
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"Thanks very much. The knee pads are great!" | |
Garnet McCulloch (Glasgow) | 18/02/2022 |
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"Great produce, packaging and quick delivery!!!!!" | |
Georgina Boyle (Dublin 13) | 18/02/2022 |
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"Still waiting to hear about the status of my return. If it posts, then I will consider myself very satisfied with SkatePro. Not yet, and thanks for asking." | |
Josh Philibert (Foxboro) | 18/02/2022 |
Răspuns de la SkatePro: Thank you for your review. I see that you have received your refund now of the order you returned. Do let us know if we can do something for you in the future! We are more than happy to help! 😊 /Doreen |
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"Great price and good service. Delivery a little slow compared to competitors but overall very happy" | |
Mr K. (Lamerton) | 18/02/2022 |
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"All good" | |
Trevor Baker (Portsmouth) | 18/02/2022 |
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"I’m very happy to my purchase, very good communication with the assistance would buy from skatepro again. thanks!" | |
Beba Mazzanti (London) | 17/02/2022 |
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"This is ridiculous. No way would I have ordered skis if I knew you were in Denmark. My order seems to be stuck in Germany. I was informed they would be delivered 2/15/22. I prefer to cancel this order. You need to make it clear on your website that you are in Denmark." | |
Charles Vorce (South Lake Tahoe) | 17/02/2022 |
Răspuns de la SkatePro: We are sorry to hear this :( Unfortunately there has been delays due to Corona outbreaks in Germany😟 I can see that you have sent us an email - we will get back to you with a solution to this issue./Emma |
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"Nothing but good things to say about skatepro- excellent customer service, prompt shipping, good value, super product range & quality 👍👍" | |
Sue Bolger (Dublin 5) | 17/02/2022 |
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"lovely skates. arrived well packaged, quickly and without additional charges. would buy from skatepro again. thanks!" | |
l. hill (Glasgow) | 17/02/2022 |
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"Fab board and arrived on time with tracking!" | |
Charlotte Bilsby (Canterbury) | 17/02/2022 |
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"Fantastic service thanks, great value and prompt delivery to Ireland in a week." | |
Barry Moloney (Cork) | 17/02/2022 |
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"Ngl if you are from the states and want an order shipped fast, right now is not the time. No hate on skatepro just delays in shipping due to covid and the crazy weather. Other than that skatepro has a lot of good products along with great customer service. they reply back quick and help you assess the problem if there is one! definitely cant wait to try out my new parts!" | |
Treshun Buckingham (Belleville) | 17/02/2022 |
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"Thanks" | |
Gemma Foster (Northampton) | 17/02/2022 |
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"Good service" | |
Hayley Taylor (Basildon) | 17/02/2022 |
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"Great price, and decent service. Took a little while to leave the country of origin- Belgium, I believe. Didn't realise they were coming from outside UK, and was concerned about any extra charges, thankfully that didn't happen. Seemed to linger in Belgium for 5 days before the remainder of their journey. Anyhow, the tyres are great, when compared to similar lightweight folding bead offerings, that would've come in at £70+ for a pair, as opposed to £50 for these wire beaded ones. Sidewalls are nice and supple, and feels like there's plenty of rubber in the 'tread' area. Would use this company again." | |
Peter Z. (Bristol) | 17/02/2022 |
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"Fast delivery considering shipment to UK! Good quality, happy with the purchase!" | |
Milena Walczynska (Godmanchester) | 17/02/2022 |
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"Awesome! Exactly what I was after. Super fast delivery! Spot on!" | |
Martin D. (Wilmcote) | 17/02/2022 |
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"Straightforward purchase experience, delivered early, and I will be buying again." | |
Saf Chowdhury (London) | 17/02/2022 |
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"Amazing product 5 star service quick delivery thank you !!" | |
Sam Henley (Harrogate) | 17/02/2022 |
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"Even though the skates were returned for a larger size they make it very easy to you the website. Very simple instructions." | |
James Q Middlebrooks (Round rock) | 17/02/2022 |
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"Everything was as advertised and came quick. Thank you!" | |
Jennifer M. (Hampton) | 17/02/2022 |
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"My granddaughter was really pleased with her skate back" | |
Linda Robinson (Clacton-on-Sea) | 17/02/2022 |
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"Great customer service" | |
Christian F. (Barnsbury) | 17/02/2022 |
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"Excellent product the indy inverted kingpin base plates and by far the best price to buy them. Had a small problem but skatepro sorted it out straight away with lightning response from there customer service team.thanks again guys." | |
Chris kearney (Quorn) | 16/02/2022 |
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"That's really nice and my daughter love it !!" | |
Yiwa Zhang (Bath) | 16/02/2022 |
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"Arrived quickly. Well packed. All good." | |
Dennis M. (Dublin 12) | 16/02/2022 |
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"Having problems sourcing a ski helmet in the right size at normal retailers, so tried SkatePro. So glad I did. Fast and quick service. Perfect product!" | |
Adam R. (London) | 16/02/2022 |
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"Very happy with my purchase arrived fast looks sick" | |
mr dominic pritchard (Bolton) | 16/02/2022 |
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"Really happy with my new skate pads - much more comfortable than the ones I had previously and the fit is great. Great service from SkatePro, order arrived quickly and safely." | |
Judith L. (Royal Leamington Spa) | 16/02/2022 |
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"Purchased as a gift for my son … he chose them .. and when arrived, he was thrilled with the quality and fit. They are beautifully made and will last a long time. Construction of the garment is excellent." | |
Bridget Thacker (Bishops Stortford) | 16/02/2022 |
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"Product what i expected. Arrived on time." | |
Rachel Binnie (Aberdeen) | 16/02/2022 |
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"Quick delivery, great product, would definitely buy from again" | |
Robert Bowden (Chessington) | 16/02/2022 |
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"Good equipment" | |
Eamonn Hogan (Kilkenny) | 16/02/2022 |
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"Very good delivery and service got all the parts I ordered and have now fitted to my bmx super happy thank you" | |
Liam allen (Earl Shilton) | 16/02/2022 |
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"Product worked exactly as advertised and arrived on time. Thanks" | |
Connor Mitchell (Hoboken) | 16/02/2022 |
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"Great skates and a happy 9 year old birthday girl. Keep it up!" | |
D. Duggan (Wigan) | 16/02/2022 |
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"Everything arrived so quickly, great prices and reliable products" | |
Sarah B. (Dublin) | 16/02/2022 |
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"Fast & Excellent Service!" | |
Robert Jerling (London) | 16/02/2022 |
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"It was fantastic, came to my door exactly when I needed…" | |
Heath Parkin (Maidstone) | 16/02/2022 |
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"Great skates!" | |
Jude Bahnan (Forest Row) | 15/02/2022 |
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"Perfect in every way." | |
Sarah McKean (SHIPLAKE, OXON) | 15/02/2022 |
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"Good service, quick shipment." | |
J. Rhodes (Harrogate) | 15/02/2022 |
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"Very fast. The products are really good." | |
Ryszard Gieron (Dublin 13) | 15/02/2022 |
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"I honestly feel like Skatepro gets a bit of a bad rep, I personally have had a brilliant experience with Skatepro and yes shipping isn't the next day but it's still pretty damn quick, Pricing is always extremely competitive and they keep you up to date with shipments, Definitely worth a purchase if you're on the fence!" | |
Dominic B. (Leeds) | 15/02/2022 |
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"its been a month and my items still have not arrived" | |
Samuel S. (Woodstock) | 15/02/2022 |
Răspuns de la SkatePro: Thank you for your review. I've looked into it and I can see that UPS was having issues due to sudden Corona outbreak in one of their German facilities, which caused them to be behind with deliveries. I can see that you received your products eventually and that we also compensated you for the delay. Once again, our apologies! /Doreen |
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"Easy ordering process, excellent communication and questions answered quickly. Thank you." | |
Mike Gullen (Workington) | 15/02/2022 |
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"Great stick. Didnt take too long to get here from Belgium either. Good customer service." | |
Paul Oltai (Clenchwarton) | 15/02/2022 |
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"The skates were great and high-quality but the shipping was extended a bit and took longer to receive." | |
Stacy B. (CHAUNCEY) | 15/02/2022 |
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"Product arrived as advertised" | |
Gabriel McCallin (Amersham/Chesham) | 15/02/2022 |
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"Great boots! Super comfortable and sizing was accurate." | |
Catherine Hardie (Easthampton) | 15/02/2022 |
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"They were great! I had to return a pair of Roces cause they were too small and they were quick to respond with the proper return instructions! I’ll be back again for anything skate related." | |
Natalia Looney (Brooklyn) | 15/02/2022 |
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"You always seem to have what we are looking for, priced reasonably and with very efficient delivery! Thank you!" | |
Jasmin Sweeney-May (Perry Vale) | 15/02/2022 |
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"wetsuit was delivered very quickly, great service. Price was really fair and the quality is great." | |
Eric Hegarty (cork) | 15/02/2022 |
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"Very happy with the service. Keep up the good work!" | |
Robin Fitzpatrick (Ennis) | 15/02/2022 |
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"Delivery for the UK was very fast and the order process was easy. Great experience over all!" | |
R. Heap (Colne) | 15/02/2022 |
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"Ordered skates for my 3 year old Grandaughter double blades, they are great. Good delivery time. Good value" | |
Sue Belcher (Ash Vale.. Aldershot) | 15/02/2022 |
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"Wonderful! Quick shipping, everything came as ordered. The skates are beautiful -- I absolutely love the mint color." | |
Jaqueline Andre (Portland) | 15/02/2022 |
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"Great product, looks like its gonna be on the board for a while" | |
Valeriu Plop (Edenderry) | 15/02/2022 |
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"Good quality, the only issue was the sizing guess for female ankle guards." | |
Benita Page (Chatham) | 15/02/2022 |
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"Amazing...love these skates! Order arrived faster than I expected. Thank you!!!" | |
Bouquet Gul (London) | 15/02/2022 |
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"Very good. Thanks." | |
Brian McKeon (Montoursville) | 15/02/2022 |
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"No problems, Quick delivery, well packaged. A pleasure to deal with" | |
Matthew B. (Dundee) | 15/02/2022 |
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"Got what I was looking for.so thumbs up." | |
Timmy Dennehy (Limerick) | 15/02/2022 |
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"Great customer service. Good product. Recomend ." | |
Urszula lubecka (Shirebrook) | 15/02/2022 |
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"Quick and efficient" | |
Jamie Pike (Tetbury) | 15/02/2022 |
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"I’m extremely happy with my order. Super easy and fast! Great customer service." | |
Alice Lu (Tahoe City) | 15/02/2022 |
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"I've been very happy with all my Skatepro purchases. The customer service is miles ahead of the competition. I was especially impressed that I received my orders in such a timely fashion, when many other outlets for such goods are unable to fulfill on time for to transportation delays, etc. I highly recommend!" | |
Lorin Laxton (Raleigh) | 15/02/2022 |
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"Shipping to for ever but I know it wasn’t your fault but super happy with quality of skates!" | |
Jaime Juarez (Yuma) | 15/02/2022 |
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"Terrible costume service, I’ve received a wrong item, and I’m try to sort it out but they take too long to answer me, it’s been 8 days since I got the wrong skate." | |
Naomi Cristina Rodrigues (Limerick) | 15/02/2022 |
Răspuns de la SkatePro: We are so sorry to hear that you receieved the wrong item :( As we have communicated via email, we will have the parcel picked up on a date that suits you, and will refund you for this error. Again, we are sorry for the mishap - thank you for your patience 😊/Emma |
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"Overall a great experience. Although the packaging came in a little bad state it didn't really effect the product. I am very satisfied with this quick and quality and experience" | |
Rhiad Harris (Hucknall, Nottingham) | 15/02/2022 |
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"Super dope sight!!" | |
Coley Bagwell (York) | 15/02/2022 |
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"Very satisfied and impressed with the delivery time." | |
Joe D’Amore (Johnstown) | 15/02/2022 |
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"Thankyou for a wonderful product. looks good, feels solid. Issues with delivery like the situation everywhere. But I'm happy with the product and thats what counts." | |
colomba savastano (sainte-anne-des-lacs) | 15/02/2022 |
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"Awesome ski poles and ski bag. Packaged well. Thank you!" | |
Nick Gerrits (Huntersville) | 15/02/2022 |
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"Good stuff🤙🏻" | |
Tyler Burns (Bristol) | 15/02/2022 |
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"Beautiful skates. Excellent communication with vendor. They were shipped quickly - however due to COVID-19 delays, UPS took while to deliver. BUT, skates came sharpened as requested in my order and the blade covered work good too! Can’t wait to do some spins and work on my skating!" | |
Shawn Donnelly (Washington) | 15/02/2022 |