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Recenzii despre SkatePro
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| "very good service ! my go to site for scooter orders !" | |
| Edwin Becket (Plymouth) | 14/02/2022 |
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| "Great customer service and help!" | |
| Jennifer L sorem (Larkspur) | 14/02/2022 |
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| "Quick shipping and great products in stock!" | |
| Conor Goddard (Iqaluit) | 14/02/2022 |
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| "Great product! Very happy with quality of ice skates. Warm, too!" | |
| Julia gunzenhauser (Chesterton) | 14/02/2022 |
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| "Wonderful purchase experience with SkatePro. Items arrived perfectly wrapped and the condition were so good, no damage occurred during the international transition. Even thought, the ups delayed the delivery for couple of days due to the surge of omicron, SkatePro proactively notified me and kept tracking the status. I felt they are reliable and would recommend friends to purchase things here!" | |
| Jauping C. (San Jose) | 14/02/2022 |
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| "Anarchy skates are great! Thank you!" | |
| Brady Briscoe (Boise) | 14/02/2022 |
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| "Skates arrived and fit perfectly. Sized up." | |
| Lisa shaughnessy (galway) | 14/02/2022 |
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| "Ordered hockey stick on Monday and received it (to UK) in 4 days!! Excellent service from very friendly staff who kept me up to date with my purchase. Great to have such a good service Will definitely be buying again 5* company" | |
| Sandra T. (Peterlee) | 14/02/2022 |
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| "Fast responses to email, super fast delivery and return process too! I love love love my skates and my husband loves his too! Originally we both ordered a size too small. We returned and purchased the correct sizes. The entire process was painless, other than the error in sizing which was our own fault. Skates fit great, and feel great too!" | |
| Megan Allyse Asire (Brazoria) | 14/02/2022 |
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| "Super lightweight, hardly notice it’s there" | |
| Sarah Collins (Preston) | 14/02/2022 |
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| "Rated skate pro 4* as waiting to see how you deal with a quality problem but happy with ordering and delivery. Unfortunately the zip on the backpack was frayed and not fit for purpose." | |
| Elizabeth Fisher (Hertford) | 14/02/2022 |
Răspuns de la SkatePro: Thank you for writing this review. I hope you are also happy with the way SkatePro dealt with your claim case. Our apologies once again for the inconvenience. I can see that we have issued you a full refund as the damage on the backpack was not fit for the purpose. /Doreen |
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| "Много добри" | |
| Kostadin Topalov (Wrexham) | 14/02/2022 |
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| "Product arrived in just over a week and customer service was great! No issues with product received other than I picked the wrong size. Staff was great with helping me return the boots." | |
| Kristin Siebert (Keyport) | 14/02/2022 |
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| "Quick delivery and great product - superb fit." | |
| Mrs C L Donovan (Braintree) | 14/02/2022 |
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| "All good, And thanks for quick delivery Thank you very much" | |
| Oleksandr Morozov (London) | 14/02/2022 |
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| "Only received half my order after weeks of delay and no accurate estimated delivery timeframe communicated though that information was requested frequently. Your asking me to review your product before the entire order has arrived? I had asked for a refund and was refused outright. They consider it not their problem once they have your money. If it is delayed or lost in transit. The customer is at fault. Skatepro, stop taking orders you can't fulfill until you've sorted out your logistics nightmare. Or advertise next years model eqiupment so that it's current by the season it's received at least." | |
| Oliver C. (Glenwood Springs) | 14/02/2022 |
Răspuns de la SkatePro: Thank you so much for your effort in writing this review. I would like to start with our apologies for the situation. We handed over your order within two days after you placed an order, but the courier experienced delays that were out of our control (in this case, Covid outbreaks at the courier's facility). However, when we noticed it, we have done whatever we could to inform you on the processes we could start for you in this specific situation, as well as our efforts in our contacts with the courier to get the parcels moving again. I can see that you eventually received the two parcels containing your full order. We are hoping that you have been enjoying the products since then! 🎿👍 /Doreen |
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| "Received my items really quickly , very well wrapped and boxed . Top quality I couldn’t be more satisfied." | |
| Michael Blackmore (Barry) | 14/02/2022 |
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| "Great skis and great service. They had the goods when no one else did. These skis do it all - fluff, hard pack, Nordic, light AT low angle touring." | |
| Nick S. (Essex) | 14/02/2022 |
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| "Very happy with the service." | |
| Aine Halligan (Kilpedder) | 14/02/2022 |
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| "My box came late- like three weeks late. And the box was decimated. Smashed up, looked terrible. If I had know that's how it would arrive I would've ordered it to myself and not sent it as a gift. The item looks fine; just was super delayed and the box was in terrible condition." | |
| N. Luzzi (Manhattan) | 14/02/2022 |
Răspuns de la SkatePro: Thank you for your review! I'm very sorry to hear about your experience, this is not how we wish that our customers receive our products. We have received your photographs and appreciate the feedback on the handling of the package by the courier. The courier also unfortunately experienced delays that were out of SkatePro's control. Once again, our apologies for the situation! /Doreen |
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| "Terrible company. I ordered some gear for a trip and the package was severely delayed. I ended up asking to cancel the order and the customer representative helped put in a request but the package was still delivered. I reached out to see what we could do since I don't need the items anymore (I bought them locally instead) but the team hasn't replied." | |
| Kevin Luong (Temple City) | 14/02/2022 |
Răspuns de la SkatePro: Thank you for your review. I'm very sorry to hear about your experience. I've reached out to you now to make sure you can return your order easily and get a refund. As we have also informed you about earlier, SkatePro had handed over your parcel on time to the courier, but unfortunately the courier experienced delays that were out of SkatePro's control 😕 Our apologies for the inconvenience! /Doreen |
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| "Great site with a great range. Great experience all round" | |
| Noel Anderson (Celbridge) | 14/02/2022 |
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| "boss lad" | |
| Lauren Harris (Liverpool) | 14/02/2022 |
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| "Excellent service and great quality product, very quick and well packaged, and at a good price, we definitely use again in the future ." | |
| Robert Iwan Bastable (Llanfairpwll) | 14/02/2022 |
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| "Great service, very happy with the board, if I need anything else I know where to go, thank you." | |
| Andy Buckles (Rotherham) | 14/02/2022 |
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| "Great product with fast delivery. This is my second purchase from Skatepro..very happy with service." | |
| Deirdre M. (Co.Cork) | 14/02/2022 |
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| "Excellent service and quality" | |
| Brody P. (Glenrothes) | 14/02/2022 |
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| "Superb as always. And the best price. 10/10" | |
| Simon Leach (Bognor Regis) | 14/02/2022 |
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| "Love my ortovox bag. Very sturdy,lots of extras. And a great colour!" | |
| Fiona R. (Fochabers) | 14/02/2022 |
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| "God quality!!" | |
| Marcin Hejduk (Liverpool) | 14/02/2022 |
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| "They came very dirty and scratched wanted a refund but no point as it’s a cheap item" | |
| jayden barzey (Slough) | 14/02/2022 |
Răspuns de la SkatePro: Thank you for your effort in writing this review. I'm sorry to hear your product arrived damaged. I'll contact you via email, so we can find a solution for this together. Please do not hesitate to contact us via phone, chat or email@skatepro.uk in the future if you face a similar problem! We are more than happy to help! /Doreen |
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| "They’re great." | |
| CONNOR LANGLEY (Penryn) | 14/02/2022 |
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| "Fantastic company quick delivery, wonderful skates, one very happy daughter" | |
| Deborah Jarvis (Plymouth) | 14/02/2022 |
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| "Great service, great price and speedy delivery. Son really pleased with his skateboard" | |
| Katharine B. (Grayshott) | 14/02/2022 |
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| "Very pleased with them thank you" | |
| Linda Ridgway (Cork) | 14/02/2022 |
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| "I purchased the wrong size for my skates. The customer service was super fast and helpful, even when I decided to change the way I wanted my refund. I now have the right ones and can't measure my excitement! Thanks so much everyone :)" | |
| Luiza Maia (Dublin) | 14/02/2022 |
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| "Easily the worst customer service I have ever encountered. They don't actually read your inquiries, just respond with generic templates" | |
| Charles Meers (Spring Valley) | 14/02/2022 |
Răspuns de la SkatePro: We are so sorry to hear that you are dissatisfied with our service 😟 I can see that we currently have an email correspondance with you and will get in contact with you directly to ensure that we find a solution to this. Thank you/Emma |
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| "Terrible customer service. Bought our son a stunt scooter ,under a month later all the bearings were noisy. Blamed mis use,weather, rust.i took out the bearings to prove no rust ,they said the bearings were damaged, yes because I had to force them out .Will never use again." | |
| Dazz R. | 14/02/2022 |
Răspuns de la SkatePro: Thank you for your review. Unfortunately, I cannot find an order from you in our system or any email contact. Please contact us again via email@skatepro.uk, so we can take a second look at it. /Doreen |
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| "The replacement break works! All went smoothly." | |
| Rhian Davies (Small Dole) | 14/02/2022 |
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| "Great service, communication and the best ski gear. I am happily skiing on my new gear with a big smile on my face!" | |
| Mary Louise Bove (Colebrook) | 13/02/2022 |
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| "Was very pleased with my purchase from Skate Pro! From the moment I went onto website to find what I wanted to actually getting my delivery. I purchased the Power slide Imperial. My normal shoe size is woman's UK 5 / EU 38. And I was suggested by salesperson to go for one size bigger to give my toes more room to move and they fit perfectly. Delivery was pretty fast and package came in brilliant condition, only downside for me is the range of products- not much to choose from if you're looking for particular product, but other than that- very happy with my experience so far!" | |
| Laura L. (Cork) | 13/02/2022 |
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| "Do not buy anything from them! They take your money but don’t deliver." | |
| Josef Berger (Los Altos) | 12/02/2022 |
Răspuns de la SkatePro: We are very sorry to hear that you are unhappy with our service at Skatepro :( I can see on your tracking that your parcel is on the way to you, but as you requested we have stopped the parcel, to have it returned to us, so that you can recieve a refund. Again, we are sorry for any inconvenience this may have caused./Emma |
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| "Very good service and quality product. I definitely recommend." | |
| Steven Farkas (Goulais River) | 11/02/2022 |
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| "Very good so far thank you ." | |
| Gary Donald (Ilminster) | 11/02/2022 |
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| "My grandson loved this and it was a speedy delivery" | |
| Mrs Donna Freeman (Brighton) | 11/02/2022 |
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| "It was a bit challenging to buy gears online as the decisions are made purely by the size chart and there was no chance to try them on and feel the fit. Unfortunately, I had some issues with the actual size of my gear after I chose the size based on their size chart. After I reached out the customer service, they were unexpectedly responsive and proactive. They went the extra mile to help me with my case and offered a generous solution. I am also impressed with their full stock. It was very pleasant to find half sizes of skates that are not carried by Canadian retailers. Would recommend." | |
| Shirley Shen (Ottawa) | 11/02/2022 |
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| "Shipping took over a month to arrive. Skis arrived with small scratches in the base. Will not order from skate pro again." | |
| William J. (Calgary) | 11/02/2022 |
Răspuns de la SkatePro: Thank you so much for your effort in writing this review. I'm very sorry to hear that you experienced a delay as well as received a damaged product. You are always very welcome to contact us via phone, chat or email@skatepro.ca if you have a complaint on a received item, so we can find a solution for it together. 👍/ Doreen |
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| "Great Customer service. Delivery was fantastic 2 weeks to Meadow lake Saskatchewan Canada. Equipment is top notch and colors stand out. Definitely will be purchasing downhill skis and boots next" | |
| Ronald Harleman (Meadow Lake) | 11/02/2022 |
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| "Fantastic piece of kit in the right size, with fast effective delivery" | |
| R. Murden-Brown (Exeter) | 10/02/2022 |
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| "Really good customer service who go beyond the normal expectations with technical help. Products really great!" | |
| Martin Riley (Morwenstow) | 10/02/2022 |
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| "Great business would recommend" | |
| Oliver grattan (Wakefield) | 10/02/2022 |
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| "Great product, I did not realise it is coming from abroad but it was quick and smooth." | |
| Magdalena Wepa Ryba (Windsor) | 10/02/2022 |
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| "I am satisfied with the product. Delivery was slow however." | |
| Danielle Bean (Orleans) | 10/02/2022 |
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| "Great service with a very quick and responsive customer service department. Well timed delivery and great products." | |
| Simon Hall (Nuneaton) | 10/02/2022 |
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| "Love these bindings!" | |
| Olaf Knutson (Hudson Heights) | 10/02/2022 |
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| "Bought ankle guards for my son, good quality and quick delivery" | |
| Lisa Greenwood (Bacup) | 10/02/2022 |
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| "Happy with the products and would order from Skatepro again." | |
| Andy Stewart (High Street) | 10/02/2022 |
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| "Great!" | |
| MARTYNAS Š. (VILNIAUS RAJ.) | 10/02/2022 |
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| "Unbelievably fast delivery with well packaged products. My ski boots are perfect! Best price around and I was able to ski them that weekend!" | |
| I. Wilson (Shoreline) | 10/02/2022 |
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| "Package was late, but that's totally okay! I know the weather was miserable over the last little while. I got the helmets at such a great price, and wore it on the hill the other day. You have such great deals on everything, this will continue to be my go-to site. Thanks again!" | |
| matthew Lyons (Newmarket) | 10/02/2022 |
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| "Order came in paper bag, item is missing. Waiting on GLS pick up return and refund." | |
| Danijel Bastijan (Dublin) | 10/02/2022 |
Răspuns de la SkatePro: Thank you so much for your effort in writing this review. We are very sorry to hear about your experience. I can see that we have received all products back and refunded you accordingly. Our apologies once again. // Doreen |
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| "Amazing. Nonissues except delay in shipping due to covid" | |
| bill goodwin (Toronto) | 10/02/2022 |
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| "Product is as described. The price was fair. Shipping took long…covid" | |
| Mike Andersen (Toronto) | 10/02/2022 |
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| "Very good" | |
| NAncy Bergeron (St Anne des LACS) | 10/02/2022 |
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| "Good company to deal with, easy to order and quick delivery. Tee shirts are excellent quality and nice colours - nothing to fault" | |
| Josephine Harrold (Gainsborough) | 10/02/2022 |
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| "Spent extra money on express shipping although not they're fault due to covid issues. The order came 2 weeks late, came in an absolutely destroyed box which was half open. Helmet and gloves were fine but the sticker I ordered was no where to be seen." | |
| N. Kozak (Vancouver) | 10/02/2022 |
Răspuns de la SkatePro: Very sorry to hear about this delivery ending up like this, we will get in touch with you asap to find a good solution for the missing sticker! Thank you for your understanding about the shipping delays our courier partner experienced due to covid 👍 //Mikolaj |
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| "Fast delivery and I am very happy with my skates. I just need it to hurry up and get warm now." | |
| Lisa Nelson (Lake Tapps) | 10/02/2022 |
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| "Great product! Thank you!" | |
| Valeri Nikolov (East Ham Central) | 10/02/2022 |
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| "Great experience with ordering. High quality product arrived in perfect condition." | |
| Timothy Lynch (New York) | 10/02/2022 |
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| "What I ordered arrived and on time. Happy with that. Packaging was pretty sketchy and the box I received my order in was pretty mangled. No insulation around the item so I was relieved when the contents seemed I damaged." | |
| Lynn Kessler (Byfield) | 10/02/2022 |
Răspuns de la SkatePro: Thank you very much for writing this email. I'm so sorry to hear about the status of the shipping box. This is not how we want our customers to receive their products. 😟 A retaped box often points to it being retaped by the courier. I'm happy to hear that the products itself were not damaged. If any doubts or questions, feel free to reach out! We are more than happy to help! /Doreen |
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| "Brilliant super fast delivery" | |
| Ashleigh Maclemore (Sunderland) | 10/02/2022 |
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| "Good" | |
| Christopher J Moon (IRONWOOD) | 10/02/2022 |
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| "Great service kept updated and was given tracking details. Perfect product thank you" | |
| Karen Webster (Soham, Ely) | 09/02/2022 |
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| "all parts were in great condition, arrived well packaged, very satisfied only thing was that it took a while to come but everything was great. parts are holding up fabulously" | |
| ky skowron (Alfreton/South Normanton) | 09/02/2022 |
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| "Good products provided." | |
| Davina Wong (Blackheath Westcombe) | 09/02/2022 |
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| "Great product used them on my window winders on my T4..🤙👍" | |
| James Tully (Skipton) | 09/02/2022 |
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| "good stuff, good price, quick shipping" | |
| Anna Sjogren (Concord) | 09/02/2022 |
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| "Everything showed up on time and as advertised, thanks for everything!" | |
| Tony Burks (Dallas) | 09/02/2022 |
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| "The worst company to deal with I explained clearly what Was missing in the delivery and it’s still not resolved do not buy there products You are misled that the attention on the Irish marked but it’s only fake and pretending" | |
| Frank Meyer (Dublin 12) | 09/02/2022 |
Răspuns de la SkatePro: Thank you so much for your effort in writing this review. Our apologies for the inconvenience. We unfortunately did not receive your pictures when you claimed the product, sometimes bigger files do not reach our mailbox. I can see that we eventually have shipped out the missing spare parts to you now, so you can make fully use of your product! 🛴 /Doreen |
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| "Super fast shipping, very pleased. Thanks!" | |
| Josh Hill (Williamsport) | 09/02/2022 |
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| "Very professional skate, my daughter got them for her birthday and loves them." | |
| Caoimhe Mitchell (Tallaght) | 09/02/2022 |
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| "just blown away by the selection, and ease of getting the product. No duty or import charges when ordering to Canada. Both my orders have been handled so well!!!! Amazing 5/5" | |
| Yann Fitzmorris (Calgary) | 09/02/2022 |
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| "Always use skate pro... Always good service and packaged well. Prices are always good. Would defo recommend 👌" | |
| Simon jones (Worcester) | 09/02/2022 |
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| "The product was okay like in the description, contact with an agent on the chat without problem, but the delivery was horrible. They should change delivery company (driver came 3 times and even didn’t knock to the doors, just left note that nobody was at home, when I was there)." | |
| Weronika P. (London) | 09/02/2022 |
Răspuns de la SkatePro: Thank you so much for this feedback. We will take this further and inform the delivery company of your poor experience. Thank you for your purchase with us - we hope you enjoy it😊 |
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| "Great quality product, nicely sharp, and delivery was in good time. All in all a great shopping experience. Would definitely recommend to anyone else looking for skates or supplies." | |
| James S. (Bedford) | 09/02/2022 |
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| "I order a label to take it back and it didn’t come" | |
| Lucy Perry (Bath) | 09/02/2022 |
Răspuns de la SkatePro: We are sorry about the mishap :( I can see that we have sent you a return label and will get in contact you to find out why you have not recieved it😊 /Emma |
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| "Great quality and here really quick" | |
| Archie Mackenzie (Badenoch and Strathspey Ward) | 09/02/2022 |
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| "Good product but took almost a month to get here" | |
| Adam L. (Greater Manchester) | 09/02/2022 |
Răspuns de la SkatePro: Thank you for your feedback. Thanks for reaching out! Unfortunately, due to sudden Corona outbreak in one of their German facilities, we have experinced a delay in our deliveries. This is not the experience we want for our customers :(/Emma |
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| "I understand that online businesses can be anywhere, but dealing with .ca online business you feel it will be within Canada not Denmark. The delivery date stated should be at least close in timing….delivery was to be 2-9-22 and yet still in Germany ? Updates would be appreciated." | |
| Paul B. (Coldwater) | 09/02/2022 |
Răspuns de la SkatePro: Thank you for your patience with this one. We are so sorry to hear that there has been a delay of your shipment :( I can see that your parcel landed in Canada yesterday, and will be with you within the next couple of days!😊 Please do not hesitate to get in contact with us any time if there is anything we can do for you./Emma |
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| "The best skates. Arrived so quickly, got two pairs a figure skating pair and the purple cheetah print ones. They’re both awesome and made so well. Comfiest skates ever." | |
| Charley Taylor (Banteer) | 09/02/2022 |
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| "I needed some rain wheels and was pleased to see SkatePro had them in stock (other shops didn't) so I ordered a set of Powerslide Torrent wheels for my Endless 90 frames. Took a few days to come, but arrived safely & I'm very pleased with them and the service from SkatePro!" | |
| Martin P. (Cheltenham) | 09/02/2022 |
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| "All was fine thanks" | |
| Antony Dyas (Pensilva) | 09/02/2022 |
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| "These ski poles are great for the (discounted) price. They are slightly heavier than my old ones but I soon got used to them. Took a while to get delivered but were really well packaged" | |
| andrew carroll (West Haddon) | 09/02/2022 |
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| "Excellent service when the delivery company they used tried to deliver while I was out and didn't leave a missed delivery slip to let me know they had tried or how to rearrange delivery/collect it. Ultimately just sent me a new order out, upgrading one of the items for free that was no longer in stock. My daughter loves the skateboard and can't wait for her to get more competent on it!" | |
| Paul Wilson (Manchester) | 09/02/2022 |
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| "I am happy with the product. Good quality" | |
| Urshula Chepete (Belfast) | 09/02/2022 |
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| "Helpful advice and good service. Thanks" | |
| Jonathan Charles Wells (Weymouth) | 09/02/2022 |
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| "My son’s snowboard boots are perfect! And they look great too!" | |
| Erika Kump (Toronto) | 09/02/2022 |
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| "Entirely satisfied with the goods and very pleased with tracking service supplied by Cristina" | |
| Gordon Joy (Swansea) | 09/02/2022 |
| Cumpărător verificat |
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| "Cross country ski boots were perfect! I am out skiing and loving it." | |
| France Courchesne (Corbeil) | 08/02/2022 |
| Cumpărător verificat |
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| "Great helmet and fast shipping" | |
| Madeleine Raute (Montreal) | 08/02/2022 |
