Trotinete
Role
Boards
Sporturi de iarnă
BMX
Haine
Surf
Promoție
Recenzii despre SkatePro
 Cumpărător verificat |
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| "Absolutely positively amazing !!!! :)" | |
| Kori H. (Douglasville) | 12/04/2021 |
| Cumpărător verificat |
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| "Ordering and shipping went well." | |
| Hugh Hurlow (Salt Lake City) | 11/04/2021 |
| Cumpărător verificat |
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| "They claim my package has been delivered but it hasn’t and it also has an international clearance delay and haven’t been able to get help would not recommended this place Paid $800 by the way and haven’t seen any of it" | |
| Daytona Woods (Ticonderoga) | 10/04/2021 |
Răspuns de la SkatePro: Hi Daytona, Thank you for leaving a review. Great that you directly have been in contact with our Customer Connection Team. I see that my colleague Yasin is handling your case personally to make sure that FedEx is holding themselves to their part of the order. If there is anything else, you know where to find us ✌ /Justin |
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| Cumpărător verificat |
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| "Great website. Always quick shipping." | |
| Jacquet Adrien (Elvange) | 09/04/2021 |
| Cumpărător verificat |
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| "I never got it" | |
| Aiste Aliukone (Carrickmacross) | 08/04/2021 |
Răspuns de la SkatePro: HI Aiste, Thank you for taking the time to write a review. I can see on the tracking that your parcel arrived the day after you posted this review (09-04). I am sorry about the delay.. Please let us know if you did not receive the parcel. /Vesta |
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| Cumpărător verificat |
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| "great quality and would recommend" | |
| David Wright (Jonesville) | 08/04/2021 |
| Cumpărător verificat |
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| "Good customer service" | |
| Mrs Jean E Lovegrove (Penarth vale of Glamorgan) | 08/04/2021 |
| Cumpărător verificat |
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| "This is a great company to deal with. There are videos online that explain what their products are meant for so you know you’re getting what you need. It made ordering the right scooter very simple. Make sure you read the terms and conditions, as info about shipping to Canada is in there. Customer service is top notch! We got our scooter from Denmark to Canada in just over a week’s time. I was able to track my order the entire way. When it arrived, it was as easy as tightening 2 bolts and my son was riding it. He says it is a really smooth ride, the best scooter he has ever had. Well done Skate Pro!" | |
| Holly Simpson (Estevan) | 08/04/2021 |
| Cumpărător verificat |
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| "Arrived quickly. Duty shouldn’t be a surprise, but it certainly adds to the cost." | |
| Wayne Banner (Burlington) | 08/04/2021 |
| Cumpărător verificat |
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| "'Well what can I say about Skatepro', professional service, excellent communication, quick delivery, i recommended this company big time..." | |
| Jason M. (Dublin) | 08/04/2021 |
| Cumpărător verificat |
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| "Great customer service! I realised after placing my order that I'd ordered the wrong size. I sent a prompt email, and SkatePro immediately made the requested change. Would definitely recommend!" | |
| Shyane S. (Leeds) | 07/04/2021 |
| Cumpărător verificat |
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| "Only sent me half an order. Charged me for all of it though, then I had to send photos of the half order to then have to wait another fortnight for the rest. Still waiting!" | |
| Nathan Duran (Lancaster/Morecambe) | 07/04/2021 |
Răspuns de la SkatePro: Hi Nathan, Thank you for taking the time to write a review👌 I can see that we have solved this issue for you. I am really sorry about your experience. 😟 Please let us know if you have any questions for us. /Vesta |
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| Cumpărător verificat |
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| "Perfect" | |
| Mariusz sadowski (Drogheda) | 07/04/2021 |
| Cumpărător verificat |
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| "Ordered three things. Recieved only one." | |
| stephen jester (Squamish) | 07/04/2021 |
Răspuns de la SkatePro: HI Stephen, Thank you for taking the time to write a review. I am really sorry about that😟 I can see that we have dispatched your missing items already and they will be delivered to you on the 21st of April. Please let us know if you have any questions /Vesta |
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| Cumpărător verificat |
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| "Great service. My board arrived on time and in perfect condition." | |
| Sean D. (Cardiff) | 07/04/2021 |
| Cumpărător verificat |
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| "Perfection" | |
| N. Fiorino (New Rochelle) | 07/04/2021 |
| Cumpărător verificat |
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| "Great! Delivery was a bit slower than expected but still fast enough" | |
| Justyna Banaszkiewicz (Craigavon) | 07/04/2021 |
| Cumpărător verificat |
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| "Great service" | |
| Fran Q. (Wexford) | 07/04/2021 |
| Cumpărător verificat |
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| "good" | |
| LASZLO SZOLLOSI (Surbiton , Surrey , Uk) | 07/04/2021 |
| Cumpărător verificat |
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| "brilliant service :)" | |
| Justin orourke (Carrickmacross) | 07/04/2021 |
| Cumpărător verificat |
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| "Skates arrived in a timely manner" | |
| Wesley m. (Junction City) | 07/04/2021 |
| Cumpărător verificat |
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| "Good experience" | |
| douglas thornton (Seattle) | 07/04/2021 |
| Cumpărător verificat |
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| "Precise instruction, clear contrat no hidden fees! I really appreciated the experience. you can trust this shop!" | |
| David Proulx (Quebec) | 07/04/2021 |
| Cumpărător verificat |
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| "Good" | |
| Timothy cavage (Norwood) | 07/04/2021 |
| Cumpărător verificat |
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| "Skate Pro answered all my questions in advance of my purchase." | |
| Stephanie Ehinger (Yelm) | 07/04/2021 |
| Cumpărător verificat |
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| "Great experience,brilliant shopping experience" | |
| O. Pickering (Rathfarnham) | 06/04/2021 |
| Cumpărător verificat |
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| "Awesome" | |
| George C. (London) | 06/04/2021 |
| Cumpărător verificat |
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| "Everything has been great, all part have met or exceeded my expectations. Delivery to the US is a little slow via FedEx but 10 -14 days with Covid pretty much had everything I asked for. Couldn’t ask for much more at this point" | |
| Ray Wright (Essington) | 06/04/2021 |
| Cumpărător verificat |
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| "Excellent" | |
| Paul A. Ferris & Co (Dublin 7) | 06/04/2021 |
| Cumpărător verificat |
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| "Very happy with the service and lead time for delivery" | |
| Melanie Byrne (Balbriggan) | 06/04/2021 |
| Cumpărător verificat |
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| "Great service" | |
| Augusto Moreira (Ennis) | 06/04/2021 |
| Cumpărător verificat |
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| "It was simple and easy. Got scooters pretty fast for being outside the US." | |
| Ricky Nelson (Wellington) | 06/04/2021 |
| Cumpărător verificat |
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| "Great" | |
| Constantin C. (Dublin) | 06/04/2021 |
| Cumpărător verificat |
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| "Very quick delivery, tracked parcel all the way here. Delivery was a day early." | |
| H. Windsor (Forres) | 06/04/2021 |
| Cumpărător verificat |
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| "It’s great scoter. Tnx" | |
| Arturs Leilions (Tullow) | 06/04/2021 |
| Cumpărător verificat |
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| "Good company was very helpful customer service" | |
| Derek P Carmichael (Buckley) | 06/04/2021 |
| Cumpărător verificat |
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| "Very nice. Customer service. super helpful and prompt" | |
| christina atherley (Scarborough) | 06/04/2021 |
| Cumpărător verificat |
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| "Great" | |
| Mouad elbiad (Saint hubert) | 06/04/2021 |
| Cumpărător verificat |
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| "Very nice, on time, no extra charge!!" | |
| D. Dubois (Nicolet) | 06/04/2021 |
| Cumpărător verificat |
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| "Super Fast and Safe shipping! You guys Rock!!" | |
| Deo D Stryker (Canandaigua) | 06/04/2021 |
| Cumpărător verificat |
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| "Amazing service and fast delivery. My kid loves that he call build his own Pro Scoot!" | |
| SHANA ROBBEN (Mcpherson) | 06/04/2021 |
| Cumpărător verificat |
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| "Great company and fast delivery" | |
| Rachel galvin (Cork city southside) | 06/04/2021 |
| Cumpărător verificat |
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| "Eh.. took longer to ship item than expected. The skates ended up being to small and I don’t want to have to pay for shipping for skates I’ve never worn. I understand it’s international it just kinda sucks as a customer. I ended up gifting these skates to someone else and ordering skates from another company with a better return policy for myself. I will likely not order from skatepro again." | |
| Andrea S. (Saint George) | 06/04/2021 |
Răspuns de la SkatePro: Hi Andrea, Thank you for taking the time to write an honest review. First of all, really sorry to hear that it was not clear enough beforehand that if you needed to return an item to us, that the costs will be for you as a customer. We know that overseas shipping can be quite costly, therefore, we have made a good agreement with UPS to offer a return label to our customers for $19,95. The price for this label is way cheaper compared to the local post offices in the US. We would still love to help you out to see if we can improve our size guide for you to possibly have chosen the right size directly from the start. We can also do something about the costs for the return label, we will figure that out together. If you would react to us on the email that has been sent out to you, then we take it from there✌ Again, apologies for the inconvenience. /Justin |
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| Cumpărător verificat |
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| "Great" | |
| Tom O hare (Dublin) | 06/04/2021 |
| Cumpărător verificat |
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| "The best company" | |
| Robert Ciurysek (Charleville) | 06/04/2021 |
| Cumpărător verificat |
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| "Just pretty D good" | |
| Z. Shen (Oakton) | 06/04/2021 |
| Cumpărător verificat |
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| "The initial experience was great, order shipped decently fast too. However, I was unaware it was international, but that's OK... Until you have a return request. It's just not even worth bothering as they require you to pay for shipping. Don't believe the 1 yr return window thing... That's seems to be there because they know no one is going to spend the large shipping fee to return items. Also the shirt sizing is very weird, I wouldn't bother even trying as it's a gamble if it will fit or not, which after looking at the reviews seems to definitely be the case." | |
| Blake L. (Burnet) | 06/04/2021 |
Răspuns de la SkatePro: Hi Blake, Thank you for leaving a review with us. You have 365 days with us to return your products. Of course, this should always be in the original state, as you have received it from us. As you are mentioning, the return comes indeed with a $19,95 cost, if you decide to take a return label from us. If you find a cheaper way to shipping it back to us, you are more than welcome to do that, of course! When it comes to sizing, we try to be as accurate as we can be in our size guides. If you feel that it's not right what we have visible on our website, please get in touch so we can sort it out and assist you to the right size. We are sorry for the inconvenience. /Justin |
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| Cumpărător verificat |
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| "The product arrive early and the free tracking system was very helpful." | |
| Neil Johnson (Bayston Hill) | 06/04/2021 |
| Cumpărător verificat |
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| "Very negative. The delayed Fedex customs charge did not sit well with me." | |
| Thomas Schneider (Yellowknife) | 05/04/2021 |
Răspuns de la SkatePro: Hi Thomas, Thank you for taking the time to write a review👌 First of all, we are very sorry for the inconvenience. FedEx corresponded some time ago to inform us that they have been late sending out invoices for the import taxes to all of our Canadian customers. :( The estimation of what you have to pay in import taxes when ordering from us to Canada is always mentioned in our checkout. We can very much understand the surprise, since most of these invoices are coming quite late. If you have returned your parcel back to us, you still have to make sure that you pay these import taxes. You can apply for a refund at the Canada Border Services Agency (CBSA). You can always try to get in touch with FedEx, to see if you can reject the invoice due to the orders return to SkatePro. We, unfortunately, cannot reject or remove invoices for our customers. It has to be sorted out with the local authorities. In any case, we are trying to assist our customers in the best way possible. If you have any questions, don't hesitate to get in touch with us. /Vesta |
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| Cumpărător verificat |
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| "Took a long time to get from Germany via Denmark to the UK" | |
| soren ramsing (Barking) | 05/04/2021 |
Răspuns de la SkatePro: Hi Soren, Thank you for taking the time to write a review👌 I can see that your expected delivery date was Friday 26 Feb - Tuesday 2 Mar and your parcel was delivered on the 25th of February, so it actually came in earlier than expected! 😁 Please let us know if you have any questions. /Vesta |
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| Cumpărător verificat |
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| "For spending just over 106$ on parts then for the day they are supposed to arrive I get an email saying that shipping will be 52$ and if I don’t pick it up from a location an over an hour away from my house that it will be sent back to the shipper after 10 days but by the time it’s got here I now have 4 days to drive over an hour to pay 52$ to have had something I thought would have been shipped from Canada hence the .ca in the website... never ordering again. Terrible experience and paying way to much to have some really next level trash shipping. 0 stars. Order from dans comp or local shop" | |
| logan k daniels (Norwich) | 05/04/2021 |
Răspuns de la SkatePro: Hi Logan, Thank you for taking the time to write a review. I am really sorry about your experience.. We are not a Canadian company. We do not hide that. You can read about us here: https://www.skatepro.ca/en/d1.htm We have a Canadian website so it is easier for the locals to find us. We sell to many different countries under different domains (you can see the list of all the countries we ship to here: https://www.skatepro.net/d16.htm ) We also have a Canadian phone number so you would not need to pay the rates when calling to a Danish number. Also, right before you checkout, we mention that the import taxes have to be paid upon receiving the products and we show an estimated amount of how much import tax you would need to pay. Please let us know if you have any questions. /Vesta |
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| Cumpărător verificat |
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| "Be prepared for customers charges that were approx 70% the cost of the products purchased. I didn't get the charges right away either . We purchased 2 seperate orders at the end of Dec and recieved the customs bills April 3. The serves at SkatePro is excellent . The products were great and the price prior to customs was fair . When I ordered my items I specifically looked for Canadian companies SkatePro.ca I assumed had a Canadian Warehouse. There is very little warning that I would be charged more than half the item in charges . Buyer Beware!" | |
| Gena Cromwell (Devon) | 05/04/2021 |
Răspuns de la SkatePro: Hi Gena, Thank you for taking the time to write a review✌ You are correct, we are not a Canadian company. We are actually from Denmark and we do not hide this. We mention that information on the 'ABOUT US' page. Also, before you checkout, we mention that the customs and duties have to be paid upon delivery and we give an estimated amount of how much would that be. Yes, FedEx had massive delays and that is why the invoice for customs and taxes was delayed. that is why you have received the bill on April 3rd instead of right away. We are very sorry about this. :( I completely understand the frustration. Please let us know if you have any questions. /Vesta |
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| Cumpărător verificat |
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| "Great" | |
| Mario G. (London) | 03/04/2021 |
| Cumpărător verificat |
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| "Ordered a skateboard for my daughter. Arrived Within a few days. I also had to ring them for advise as I was not sure what to order as she is new to skateboarding. The staff member was very helpful and as answered all my queries and helped me choose the correct board to suit her needs. Would highly recommend this company." | |
| Nicola Kavanagh (co Dublin) | 03/04/2021 |
| Cumpărător verificat |
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| "Happy this time as it was free Apart of the key snapping" | |
| Jaroslaw Lisiecki (Dalkeith) | 02/04/2021 |
Răspuns de la SkatePro: Thank you for your review. We are truly sorry about your experience. Unfortunately in rare circumstances, it can happen that we do not receive an order from our supplier as we were promised. We will reach out to you directly to make this right for you. /Abigail |
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| Cumpărător verificat |
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| "The package took almost 3 weeks to arrive" | |
| YANNY FUENMAYOR (Richmond) | 02/04/2021 |
Răspuns de la SkatePro: Hi Yanny, Thank you for taking the time to write a review👌 I am terribly sorry about the delay. Such a long waiting time is truly unacceptable.. FedEx has had major delays lately. Really sorry about that. i can see that we have issued a store credit for you of 15 USD as an apology. I am happy to see that your parcel has eventually been delivered. Please let us know if you have any questions /Vesta |
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| Cumpărător verificat |
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| "Excellent to work with, clear and precise information throughout." | |
| Mark B. (Tamworth) | 01/04/2021 |
| Cumpărător verificat |
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| "Great price and service. Quick overseas delivery with order status updates." | |
| Michael S. (Kissimmee) | 01/04/2021 |
| Cumpărător verificat |
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| "Good job" | |
| Felipe Rossoni (Balbriggan) | 31/03/2021 |
| Cumpărător verificat |
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| "Quick fast even arrived early!" | |
| Skyler Baker (Alliston) | 31/03/2021 |
| Cumpărător verificat |
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| "I would definitely order from Skatepro again. Fast efficient and a great selection of products" | |
| Robert Probeck (St. Petersburg) | 31/03/2021 |
| Cumpărător verificat |
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| "Found out from Fedex that I had to pay a duty and tax fee to get the boots which was not apparent to me when I purchased through Skatepro. Be aware of this" | |
| Wayne M. (Sherwood Park) | 31/03/2021 |
Răspuns de la SkatePro: Hi Wayne, Thank you for taking the time to write a review👌 Yes, we are not a Canadian company. We are based in Denmark and we mention in the checkout that you will need to pay import taxes upon the delivery and we show an estimated amount. I am sorry about this... Please let us know if you have any questions /Vesta |
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| Cumpărător verificat |
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| "Hassle-free experience, ordered online from SkatePro. Great!" | |
| Jessica J. (Toronto) | 31/03/2021 |
| Cumpărător verificat |
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| "The delivery took longer than expected but what can you do? I liked how easy it was to start the return process for my skates!" | |
| Dayna Russell Crossan (Newbridge) | 31/03/2021 |
| Cumpărător verificat |
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| "Really impressed with gear that I purchased Dec 1, disappointed to get a bill from fedex March 30 for $105.90($38.58 customs duty, $56.82 gst and $10 disbursement fee)" | |
| ryan hollis (innisfail) | 31/03/2021 |
Răspuns de la SkatePro: HI Ryan, Thank you for taking the time to write a review👌 Yes, we are not a Canadian company. We are based in Denmark and we mention in the checkout that you will need to pay import taxes upon the delivery and we show an estimated amount. unfortunately, FedEx has had major delays and they have not been sending out invoices for the import taxes to all our Canadian customers in time, so that is why you have received the invoice after you have received your purchase... I know this is a very unpleasant surprise.. I am sorry about this... Please let us know if you have any questions /Vesta |
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| Cumpărător verificat |
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| "I placed one order in January received the skis in February. I used this pair of skis only twice, as you can see from the pictures here attached, the upper layer of the skis has already fallen off. This is super abnormal since I have been using all kinds of skis for more than 10 years, different brands like atomic, Rossignol, K2,Volkl etc, I never have this issue .The skis might rust, sometimes gets scratches, but there has never been such a phenomenon of peeling on the upper surface. You could also check for my order , this was only one order received within 2 weeks, I used only twice, the customer service is not effiencinet at all. I wasted my money of nearly 1000 dollars. A bad shopping experience." | |
| LEI D. (BURNABY) | 31/03/2021 |
Răspuns de la SkatePro: Hi Lei, Thank you for taking the time to write a review. Great that you have been contacting us when having a suspicion that something is wrong with a product that you did buy from us. When reviewing the case and processing all the information from you, we came to the conclusion that it didn't contain a product failure but something that has happened while using the skis. While skiing it might be possible that due to certain circumstances the skis are hitting each other, when that happens, the steel edges can damage the upper layer of the skis as has happened with yours. We are really sorry for the inconvenience but we couldn't cover you for this damage. If you have any questions for us, you are welcome to getting in touch again. /Justin |
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| "Had not heard of SkatePro before and did not think it was legit (to be completely honest!). Took a gamble and turns out they’re very good! Delivery wasn’t super quick to the UK, but still arrived in a reasonable time frame and within the quoted delivery period, which for international shipping in a pandemic, is pretty great! Can’t complain about the pricing either, very competitive" | |
| Gavin R. (Braintree) | 31/03/2021 |
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| "Overall great online shop and mad good choice on varied skate items, deliveries have been little slow lately though probably due to covid, however still fantastic service and customer care!" | |
| James Corcoran (Kilkenny) | 31/03/2021 |
| Cumpărător verificat |
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| "Flawless and contact throughout with updates" | |
| Donal Healy (Tullyallen) | 30/03/2021 |
| Cumpărător verificat |
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| "O feel secure very good communication my order was under tracking the whole time" | |
| Griselda Garrido Ontiveros (Brighton) | 30/03/2021 |
| Cumpărător verificat |
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| "Great product, great price! 👍" | |
| Daniel h. (brighton) | 30/03/2021 |
| Cumpărător verificat |
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| "Wheels arrived on time, we'll definitely buy from skatepro again." | |
| Amanda G. (Swords) | 30/03/2021 |
| Cumpărător verificat |
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| "First class service and product specifications are well fit for purpose" | |
| Neil Egan (aclare) | 30/03/2021 |
| Cumpărător verificat |
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| "Good service." | |
| Zsuzsa s. (donabate) | 30/03/2021 |
| Cumpărător verificat |
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| "Great company with some great selection of products!" | |
| Scarlet K. (Ashby-de-la-zouch) | 30/03/2021 |
| Cumpărător verificat |
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| "Great options and quality products" | |
| Chris Rosebrock (Lawrenceburg) | 30/03/2021 |
| Cumpărător verificat |
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| "Would definitely buy from skatepro again. Super range of products with quick delivery and well priced." | |
| Claire O'Mara (Dublin 2) | 30/03/2021 |
| Cumpărător verificat |
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| "I've had great customer support from skatepro. They have replied in good time and have been very helpful and friendly" | |
| Ricky Roopnarine (Missouri City) | 30/03/2021 |
| Cumpărător verificat |
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| "Excellent service!" | |
| M. Vitas (Galway) | 30/03/2021 |
| Cumpărător verificat |
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| "Great service. Very happy. Thanks" | |
| Chris Courtney (London) | 30/03/2021 |
| Cumpărător verificat |
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| "Excellent service and really fast shipping!" | |
| Joel Richardson (Moncton) | 30/03/2021 |
| Cumpărător verificat |
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| "Excellent service and quick delivery! will buy again but makes sure check the cost of duties" | |
| Matthew Higdon (New Harbour) | 30/03/2021 |
| Cumpărător verificat |
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| "No problems at all, delivery faster than I was expecting" | |
| Lukasz Sawicki (London) | 30/03/2021 |
| Cumpărător verificat |
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| "Great 👍" | |
| Paul Garland (Romford) | 30/03/2021 |
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| "Got my VO2 S90 BOA skates today and used as soon as I got home from work. The fastening BOA system is incredible, I've never had rollerblades that fit so well and with such ease. I brought them on my usual route and really felt the difference in terms of how smooth it was, the quality was definitely worth the price. I will be definitely buying a present for my partner and my siblings from here again. Thanks 😊" | |
| Diana Sandu (DUBLIN) | 30/03/2021 |
| Cumpărător verificat |
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| "Perfect" | |
| Eithne O’Dornan (Magheramorne) | 30/03/2021 |
| Cumpărător verificat |
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| "Have enjoyed the buying experience very much with these guys. My initial purchase of skis resulted in needing to initiate a warranty claim and Skate Pro took charge and got everything done ASAP. And when they didn't have the same skis in stock they sent me a similar but slightly more expensive pair without hesitation. Dealing with them via phone and email has been a breeze and will purchase from them again and again. No more worries even though buying from the US. Thanks again Skate Pro!!" | |
| Marc Dorfman (Rockville) | 30/03/2021 |
| Cumpărător verificat |
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| "Great service and fast delivery. Very happy with the products." | |
| Liz D. (Cork) | 30/03/2021 |
| Cumpărător verificat |
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| "Great service but slow delivery but in these times what can you do . Would recommend will use again" | |
| Tom smith (Wrawby) | 29/03/2021 |
| Cumpărător verificat |
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| "Great service, everything came quickly and all quality products" | |
| Sinead C. (Cork City) | 29/03/2021 |
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| "Skatepro was great. As a US buyer I had a great experience. Their prices on my Rossi BlackOps Senders totally smashed anyone else. I had to call to get some advice on whether or not to mount the bindings since I did not have my boots yet. The advice was great and saved me from having to do it twice. Great Job. I will be visiting this site again soon for other sports interests." | |
| Joel Atwood (Wilsonville) | 29/03/2021 |
| Cumpărător verificat |
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| "Came well packed and with Skate pro tape around the box. Nice touch! Will use Skate pro again." | |
| Karl D. (Paignton/Torquay) | 29/03/2021 |
| Cumpărător verificat |
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| "Excellent service and quick delivery!,,, Great attention" | |
| Yolanda Lorenz Sanchez (MONTREAL, QUEBEC) | 29/03/2021 |
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| "Amazing service and super quick delivery time! One of the only places that is shipping skate gear quickly despite the current circumstances. Great communication when order is shipped or dispatched. I will be shopping with Skatepro again!" | |
| Kate D. (SWORDS) | 29/03/2021 |
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| "Delivery took around a week, I wasn’t aware the warehouse wasn’t in the UK until the tracking link came through, but pleasantly surprised at the speed of delivery in spite of this :)" | |
| Rosie B. (Lincoln) | 28/03/2021 |
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| "Fantastic service and very good quality products, delivery time is accurate. Has a great selection of products for great prices. Highly recommend." | |
| Lukasz G. (Craughwell) | 28/03/2021 |
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| "So I was happy to see the blades I wanted were on sale! Best price around for the Macroblade 110 3wd was Skate pro. $50 cheaper then next best price! Ok, there was a 20 dollar FED EX delivery charge but if I ordered on a Monday the blades would arrive by that Friday. Well that Friday passed and then another. No response from skate pro other than your blades are in transit. Then this past weekend I see a note from Fed Ex saying this was the third time they tried to deliver but not one phone call from my lobby saying they had arrived. So now I had to go get my blades from them. When I get there, Surprise! I am charged another 52 dollars for taxes because my blades came from overseas! So what savings?" | |
| Serge v Louise (Mississauga) | 27/03/2021 |
Răspuns de la SkatePro: Hi Serge, First of all, I'm really sorry for all the inconvenience that you have had with receiving the blades from us. We are indeed a Danish company and shipping our products from Denmark. We have mentioned in the checkout what the estimated taxes should be when you have filled in all your address information. It might be the case that you have overseen that 😕 We are working very hard on getting everything included in the pricing, we hope to have this all sorted out very soon. Again, apologies for the inconvenience. |
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| "Fantastic service, very quick response to a query and lovey customer service. Highly recommend." | |
| Sally C. (Co. Meath) | 26/03/2021 |
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| "Skatepro is a great supplier, even though it’s EU based. I’m a US customer and i’ve spent a descent amount of time browsing US scooter suppliers, and none of them compare to Skatepro. They have completes, they have custom parts, and the Scooter Builder helps riders figure out which pieces are compatible. My biggest complaint with skatepro is lacking instructions for beginners. Luckily y’all have a youtube channel and that helped a lot when getting the feel for building the scooter correctly. Additionally, for US customers expect 2 and 1/2 to 3 weeks for each delivery, but that’s just the nature of overseas shipping." | |
| Zachary Cross (Woodstock) | 26/03/2021 |
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| "I'm NOT happy with the service. I thought I was buying a product sold in Canada until I was hit with a duty charge 4 months later. Your Toronto phone number and Canadian web address are misleading and your Denmark address which I told about only by calling the number to inquire about the new charges is hidden on your website. Had I know it was not coming from Canada I would not have bought them. I feel I've been deceived by your company and I'm sure this has happened to many people before. I will NEVER buy from this company again." | |
| Kate C. (Ottawa) | 25/03/2021 |
Răspuns de la SkatePro: Hi Kate, Thank you for taking the time to write a review. First of all, we are very sorry for the inconvenience of receiving an invoice that late after your purchase. We have written in the checkout an estimation of what our Canadian customers are paying in duties. I'm sorry that it wasn't visible enough. The reason why we have a Canadian number and everything in Canadian dollars is to make it as easy as possible for our Canadian customers, without any charges to calling to Europe. We are working very hard to getting everything included in the pricing on our website, we hope to finalize this in the coming period. Again, we are very sorry for the experience you have had. We hope that we can make it up in the future with you. /Justin |
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